Support Agent B2C
Current
May 2024 - Present
AeroLeads people directory · profile
Gustavo Sevilla Email & Phone Number
CUSTOMER EXPERIENCE & SUPPORT AGENT B2C/ LEADER
at
Boletia
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
CUSTOMER EXPERIENCE & SUPPORT AGENT B2C/ LEADER
Location
Mexico City, Mexico
Company size
Who is Gustavo Sevilla? Overview
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Quick answer
Gustavo Sevilla is listed as CUSTOMER EXPERIENCE & SUPPORT AGENT B2C/ LEADER at Boletia, a with 43 employees, based in Mexico City, Mexico. AeroLeads shows a matched LinkedIn profile for Gustavo Sevilla.
Gustavo Sevilla previously worked as Support Agent B2C at Boletia and Agent Jr. Special Projects at Jüsto. Gustavo Sevilla holds Técnico, Telecommunications Technology/Technician from Instituto Politécnico Nacional.
Company email context
Email format at Boletia
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Boletia
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Profile bio
About Gustavo Sevilla
Cuento con 10 años de experiencia en áreas de soporte operativo, atención al cliente, apto en generar el cumplimiento de métricas y KPIs solicitados por las distintas compañías en las que he laborado: Movistar Wal-Mart,Cornershop,Justo MX actualmente en Boletia MexicoMe considero un apasionado con mi trabajo,comprometido,responsable,productivo y eficiente con mis resultados para lograr la mayor efectividad posible, demostrando siempre buena actitud y empatía con los que me rodean.
Current workplace
Gustavo Sevilla's current company
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Boletia
6 roles
Gustavo Sevilla work experience
A career timeline built from the work history available for this profile.
Agent Jr. Special Projects
Current
Dec 2021 - Present
Service Delivery Manager
Distribuidora Intermex
Nov 2020 - Oct 2021
Sales And Service Agent
Dec 2019 - Oct 2020
Customer Service Agent / Picker
Sep 2017 - Feb 2019
Customer Service Agent
-Brindar una respuesta integral a clientes Platino/VIP, prestar soporte técnico y ayuda especializada en cualquier momento y por cualquier medio, sobre todo relacionado con los servicios que ofrece Movistar. (Atención a clientes, ventas, contratación, renovaciones, dudas técnicas, soporte especializado en datos, aclaraciones de cobranza, casos especiales, seguimiento y solución a problemas).-Unifiqué nuevas formas de trabajo, implementando ideas, estableciendo prioridades, organizando proyectos para cumplir las metas establecidas por parte del área de Gerencia en cuánto al servicio que brindamos, para generar con efectividad las solicitudes del cliente. -Supervisé la gestión operativa, el control, análisis, estadísticas e indicadores, teniendo a mi cargo un personal de 15 ejecutivos, logrando los objetivos en cuanto a la atención en tiempo y forma de llamadas recibidas, coordinando a los agentes en turno para cumplir con los objetivos y métricas solicitadas.
Aug 2014 - Aug 2016
Team & coworkers
Colleagues at Boletia
Other employees you can reach at boletia.com. View company contacts for 43 employees →
JS
Juan Salvador Yescas Oriol
Colleague at BoletiaPuebla, Mexico
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JB
Jothan Balderas Flores
Colleague at BoletiaIztacalco, Mexico City, Mexico
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JB
Jesus Briceño
Colleague at BoletiaBogota, D.C., Capital District, Colombia
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JM
Janelly Moreno
Colleague at BoletiaMexico City, Mexico
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AR
Alejandra Ramos Vélez
Colleague at BoletiaCali, Valle Del Cauca, Colombia
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JG
Jorge Guadalupe Vargas Flores
Colleague at BoletiaVenustiano Carranza, Mexico City, Mexico
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SC
Sergio Camacho
Colleague at BoletiaMexico City, Mexico
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RA
Raul Alejandro Benitez Segovia
Colleague at BoletiaXochimilco, Mexico City, Mexico
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AC
Arturo Canseco
Colleague at BoletiaJuárez, Chihuahua, Mexico
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AS
Abimael Sánchez
Colleague at BoletiaMexico City, Mexico
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Juan Salvador Yescas Oriol
Colleague at BoletiaPuebla, Mexico
View →
JB
Jothan Balderas Flores
Colleague at BoletiaIztacalco, Mexico City, Mexico
View →
JB
Jesus Briceño
Colleague at BoletiaBogota, D.C., Capital District, Colombia
View →
JM
Janelly Moreno
Colleague at BoletiaMexico City, Mexico
View →
AR
Alejandra Ramos Vélez
Colleague at BoletiaCali, Valle Del Cauca, Colombia
View →
JG
Jorge Guadalupe Vargas Flores
Colleague at BoletiaVenustiano Carranza, Mexico City, Mexico
View →
SC
Sergio Camacho
Colleague at BoletiaMexico City, Mexico
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RA
Raul Alejandro Benitez Segovia
Colleague at BoletiaXochimilco, Mexico City, Mexico
View →
AC
Arturo Canseco
Colleague at BoletiaJuárez, Chihuahua, Mexico
View →
AS
Abimael Sánchez
Colleague at BoletiaMexico City, Mexico
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1 education record
Gustavo Sevilla education
FAQ
Frequently asked questions about Gustavo Sevilla
Quick answers generated from the profile data available on this page.
What company does Gustavo Sevilla work for?
Gustavo Sevilla works for Boletia.
What is Gustavo Sevilla's role at Boletia?
Gustavo Sevilla is listed as CUSTOMER EXPERIENCE & SUPPORT AGENT B2C/ LEADER at Boletia.
Where is Gustavo Sevilla based?
Gustavo Sevilla is based in Mexico City, Mexico while working with Boletia.
What companies has Gustavo Sevilla worked for?
Gustavo Sevilla has worked for Boletia, Jüsto, Distribuidora Intermex, Wal-Mart Mexico, and Cornershop.
Who are Gustavo Sevilla's colleagues at Boletia?
Gustavo Sevilla's colleagues at Boletia include Juan Salvador Yescas Oriol, Jothan Balderas Flores, Jesus Briceño, Janelly Moreno, and Alejandra Ramos Vélez.
How can I contact Gustavo Sevilla?
You can use AeroLeads to view verified contact signals for Gustavo Sevilla at Boletia, including work email, phone, and LinkedIn data when available.
What schools did Gustavo Sevilla attend?
Gustavo Sevilla holds Técnico, Telecommunications Technology/Technician from Instituto Politécnico Nacional.
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