Gary B Email & Phone Number

San Diego, CA, US

Kuopio, Eastern Finland, FI

Managed and maintained a fleet of 17 vehicles on Turo platform. Supervised 3 employees. Extensive customer facing business, handled communication via text, chat and phone. Handled customer conflicts and resolution. Researched and developed marketing plans. Managed reservations that included time management and conflict resolution.

San Diego, California, US

Developed network solutions. Deployed solutions utilizing change management process. Developed and perform technology evaluation and functional testing. Developed network and communication solutions, including but not limited to deliverables for standard, specification, and requirement documentation. Designed network diagrams, created procedures and.

Dallas, TX, US

Liaison to local DoD IA Analyst and provided network assistance according to DISA STIG. Installed and configured SIPR routers and NIPR uplinks for TACLANE integration. Resolved network deficiencies and identified unauthorized devices, not limited to, USB, hubs, and rogue machines. Handled UNCLASS/CLASS materials and equipment according with confidentially.

Dallas, TX, US

Monitored network security on Cisco devices. Communicated network conflicts with Information Assurance department and aided in identifying and resolving violations. Resolved staff trouble tickets of variety of technical issues that included network connectivity, VPN, internet, and printing.

Managed and maintained servers, machines, network, communication, and military equipment. Implemented tech refresh, coordinated site evaluations, and roll outs. Supported 1000 or more personnel staff at a battalion and brigade level. Qualified in AIS (Automated Information System Security), Basic Electronics, BFT/FBCB2, CAU, DAGR, EPLRS, MCS, Routers.

Lead and assisted with project planning and implementation, researched, and presented the process to the Production Control Board for change requests. Made recommendations and implemented improvements to the LAN/WAN infrastructure. Designed, configured, and maintained WAN, LAN, Firewall and VPN infrastructure. Installed, managed, and maintained Cisco.

Provided technical support over the phone to hospital and IT staff. Managed users with Active Directory. Assisted Database Administrators with maintenance and reports. Resolved issues using SDE help desk application. Support the following applications: Cerner Millennium, Quick Chart, Res Q, and Echo View.

Provided technical support to bank and IT staff. Assisted IT Manager in baselining Windows servers. Assisted IT admin in managing accounts in AD. Documented new policies and procedures. Created IT knowledge database containing technical issues and solutions.

Monitored and managed network and printer connectivity in a 24/7 NOC. Communicated and escalated unplanned downed systems. Performed Oracle database maintenance per procedure and guidelines. Assisted Network, System and Database Administrators in troubleshooting technical issues and nightly maintenance. Processed and printed reports using UNIX cli and.

Assisted CEO, Warehouse and General Manager in everyday tasks. Tasks varied from customer service to managing accounts and cycle counts. Refreshed warehouse computers, printers, and network equipment. Installed, configured, and managed a Cisco T1 CSU/DSU and router. Responsibilities included backing up files, maintaining VPN, insuring WAN network.

Armonk, New York, NY, US

Tech refreshed computers, printers, Point of Sales machines, and servers. Traveled to customer homes to install computers and printers. Trained customers on how to use Windows, MS Office, print and maintain their hardware. Provided 3rd party onsite and over the phone help desk support utilizing AD.

Tested, debugged and troubleshooted servers and database warehouses. Implemented Linux and Windows testing scripts, created raid arrays, and tested integrity of storage. Worked closely with Software and QA Engineers in determination of technical issues and assisted in documentation of those issues and resolutions.

Bachelor Of Science - Bs, Computer Information Systems

Education record