Gowtham Ramesh Email & Phone Number

Atlanta, Georgia, United States

Atlanta, Georgia, United States

Resolved over 500 critical AWS issues within ELB, Cloudwatch, Autoscaling, etc. leveraging AWS and third-party tools to enhance infrastructure security and efficiency.Collaborated with TAMs and SAs on high-profile client projects, configuring AWS environments and integrating best practices.Configured and deployed services achieving 98% uptime YoY, demonstrating reliability and technical skill for client success.Led client-centric initiatives to streamline AWS Support internal processes, significantly enhancing response times and customer satisfaction ratings.

Alpharetta, Georgia

Completed inventory management and advised clients on data risk management, showcasing my ability to identify and mitigate risks.Managed over 1,000 deliveries, ensuring timely updates on delays, demonstrating strong coordination and monitoring skills.Achieved a 20% reduction in delivery time, a 10% cut in transportation costs, and an 85% increase in delivery accuracy, highlighting efficiency improvements and cost-saving strategies.

Atlanta, Georgia, United States

- Worked with ECBA, CCBA, CBAP, and CBATL certified professionals regarding business and security analysis.- Created and maintained spreadsheets for internal AD Migration of over 10,000 employees- Maintained security and privacy checks remotely by assessing whether employee devices have proper WMT files- Assisted in updating templates and content of Service Desk tickets for Service Delivery

Johns Creek, Georgia

- Developed front-end web application using Typescript (Angular 8) and C++ on Visual Studio- Successfully made over 100 user interface changes on banking applications implemented internationally (India)- Facilitated patch development with department coordinator using Agile (JIRA)