Greg Taylor Email & Phone Number

Melbourne, Australia

The Jetstar Group is a group of value based carriers providing all day every day low fares across Australia, New Zealand and the Asia Pacific region. Jetstar’s mission is to offer all day, every day low fares to enable more people to fly to more places, more often. At Jetstar I am responsible for providing effective End User Computing services together with assisting the Client Services Systems Support Manager in provisioning Airport Technology services to meet Group IT customer requirements.Supporting Client Services Management in day-to-day End User Computing including Service Desk and associated services levels. Assisting Group IT Airport Services, including front and back of house technology and Airport readiness. Supporting the day to day Operations Technology to; Engineering Operations, Jetstar Operations Command Centre and assisting in Group IT’s business engagement for Jetstar Branded Airlines (in Singapore, Japan and Vietnam as well as Jetstar Australia & New Zealand).

Melbourne, Australia

Defining and implementing a sustainable Technology Asset Lifecycle Management Planning system and process, to enable Transurban to improve Technology Capital Planning and Risk Management for both their Intelligent Transport Systems (ITS) and Information Technology (IT) Assets.

Richmond, Victoria, Australia.

Senior IT ManagementPacific Brands, a publicly listed company Australian company, marketing a diverse range of consumer goods from underwear, footwear, apparel, workwear, corporate uniforms, bed linen and flooring, including brands such as Bonds, Berlei, Sheridan, Yakka, Grosby, and, Superdry. This diversity requires the delivery of a complex set of IT functions that balance the corporate needs for consistency and leverage, with the specific needs of the niche markets of these business units. I meet these challenges with every project my team have under management.As a member of the Senior Management team my role often finds me working closely with senior management of various parts of the business from Corporate Head Office to the operation brand management. I am responsible for the daily operations and general availability of all IT production systems across 30 office and warehouse locations in five countries and over 280 retail stores. This role requires regular negotiation of substantial outsource contracts and the ongoing management of these strategic relationships.Supporting Pacific Brands retail growth, I established a retail systems support team that can deploy POS systems into a new store in 2 days anywhere in Australia or New Zealand. My support team provide 1st level 1300 support to all stores covering all store trading hours including extended trading & weekends from New Zealand through Perth.Bringing latest IT methodologies to Pacific Brands, I have recently introduced; Net Promoter Score (NPS) across both the Retail Support Team to provide meaningful feedback the support team’s effectiveness.Microsoft Office365, moving Exchange to Microsoft’s Cloud offering.Cloud IaaS and SaaS services.Unified Communications integrating IM, Voice, Video and Desktop Sharing.

Networking and IT Operations consultant

Networking consultant

Software Development ManagementNetworking consultantTechnical services manager

Systems Programmer and Networking specialist

Systems Programmer

Diploma Of Information Technology - Networking, Ict Industry Practice, Networking

PRO001 - ICT Industry Practices PRO002 - Requirements Analysis PRO004 - Project Management PRO010 - Network Design PRO011 - Network.

Vce, Maths Science