Bruna Guedes Email & Phone Number

Zurich, Switzerland

Zurich, Switzerland

• Develop advanced conversational AI solutions, focusing on dialog management and task-oriented dialogue systems.• Analyze project requirements from Project Management Office, design robust solutions, create detailed specifications, and oversee the full development lifecycle, including implementation, unit testing, and integration testing.• Lead the implementation and deployment of production-level features, ensuring seamless orchestration of dialog systems in real-world applications.• Conduct research and published peer-reviewed papers on task-oriented dialog systems, staying at the forefront of advancements in Task Oriented Dialog Systems.

Project: Interpretability Metrics for Neural Models of Text Adequacy With our project we aim to contribute to the growing field of model interpretability for responsible and reliable AI and better understand the linguistic factors underlying text adequacy classification. We explore how interpretability metrics can be adapted to capture inter-sentential relations in longer texts. Computational linguists have developed a rich inventory of semantic and stylistic methods to represent the interplay of different factors for text adequacy. We analyze to which extent neural models account for similar knowledge as linguistically motivated models when determining text adequacy and how this is captured by interpretability metrics. For more details on the project, please find the link below.

Amsterdam Area, Netherlands

ە Created the Research and Analytics department in the Benelux and pioneered organization and development systems to optimize data gathering about clients. ە Delivered high quality data-analysis – processed in Python and SPSS – with custom and standard codes.ە Full responsible for data analyses for Benelux accounts and for the global workflow optimization with corporate.ە Managed data and field-related matters in continuous trackers and ad-hoc projects with data providers for 20+clients, including ING, Rabobank, NS, Aegon Nationale Nederlanden, a.s.r, APG, ProRail, Ahold Delhaize, Philips, T-mobile, PostNL, KLM, de Volksbank.ە Scheduled and organized deliveries across all projects, optimizing the use of resources and avoiding bottlenecks in crucial delivery periods.

Madrid Area, Spain

ە Quantitative and qualitative data analysis and visualization, reporting and presenting strategic insights which results were taken directly to the board of directors and metrics were used internally as KPIs. ە Managed direct contact with 10+ multinational corporate clients in meetings, presentations, with results that served as KPIs for the board of several companies such as BBVA, Repsol, ING, Abanca, ISA Group, and Gas Natural Fenosa. Received positive feedback from clients that led to renewals and upsells.ە Promoted to a Consultant position after one year, due to good performance, and active participation in winning a tender for a multi-country and multi-stakeholder 3 year-contract with BBVA.

Madrid Area, Spain

ە Researched analyzed and reported qualitative data for projects focused on companies’ reputation, leadership, and visibility strategy, including Siemens, Repsol, and Caixa Bank.

Belo Horizonte Area, Brazil

ە Participated in developing questionnaires, data analyses and visualization for the companies Fiat, Itaú, Samarco, Anglo American

Belo Horizonte E Região, Brasil

Vancouver E Região, Canadá

ە Media research, Social Media campaign management, organization of client accounts on Twitter and Facebook, including the development of content and campaigns for clients.

Master'S Degree, Artificial Intelligence, Cum Laude

Master project: Automatic extraction of conversational patterns from unsupervised dialog transcripts

Credits In Big Data And Data Science

ە Focused on Multivariate Data Analysis, Python/ R programming languages, GDPR.

Master'S Degree, Corporate Communication

Degree In Social Communication, Public Relations