Cesar Guerrero Email & Phone Number

Austin, Texas, United States

• Provide functional support to the development team using the applicable specifications and requirements to develop technical solutions.
• Understand the strategic direction set by senior management and instill methods and procedures set by management.
• Work with team members to leverage and adapt existing methods and procedures, and create solutions.
• Mentor new resources through feedback, one on one mentoring and workshops

Austin, Texas, United States

• Build and lead workshops and/or demos around Oracle Products such as Enterprise Contracts and Sales Cloud in order to give clients a visual reference of a product and set product expectations
• Design solutions that allow clients to scale in the future and better adapt to the cloud
• Bridge the gap between development and stakeholders so that both parties are aligned
• Gathering requirements to analyze, design and/or implement technology following best business practices

Austin, Texas Metropolitan Area

• Execute configuration and development tasks for up to 5 concurrent projects – data migration, user setup, workflow configuration, reports/dashboards build, product catalog and territory configuration
• Build technical documentation to improve implementation execution and consulting/communication skills

Reston, Virginia, United States

• Serve as a customer-facing resource to deliver and lead strategic SaaS implementations for enterprises digitally changing their business to Oracle CX cloud applications, in Sales, Service, and Field Service Cloud

Pullman, Washington

• Managed main website and pages associated with The Office of Multicultural Student Services
• Create review, improve document processes and procedures related to the office and website operations using the Microsoft Office Suite, Adobe Suite, UMBRACO, WordPress
• Supervise, train and develop three employees to meet the offices objectives and employee’s goals by providing them constructive feedback
• Find effective advertising and marketing strategies to connect and retain students to our services

Greater Seattle Area

• Built proof of concept (Wireframe) for an active system to increase utilization of system analysis, design and decrease end-user error
• Presented Wireframe to the leadership team with a budget, roles, and requirements that would be needed to update the current system
• Conducted user research through the collaboration of multiple internal departments that would be utilizing the updated system

Master Of Science In User Experience, User Experience

Arizona State University's master’s in user experience program addresses UX research, design, content development, communication, tone of.

Bachelor’S Degree, Business Administration (Management Information System), Graduated

Activities and Societies: MASYS (MIS) Club Social• Management information systems (MIS) is a field devoted to the development.

Bachelor’S Degree, Digital Technology And Culture, Graduated

Activities and Societies: DTC Club, College of Arts and Sciences: Outstanding Senior• Digital Technology and Culture (DTC) is an.

Study Abroad

• Experienced a self-sufficient economy way of living of the Hill Tribe peoples in the high mountains of northern Thailand in a Hill Tribe.