Guilherme Thereziano Email & Phone Number

Sydney, NSW, AU

Australia

Sydney, Australia

Sydney, Australia

• As Operations Manager & Senior Business Administrator, I have the opportunity to work with amazing teams, not only at the Braza’s Head Office but also at each of the 3 Braza’s venues across Sydney. I provide end-to-end.
• Provide finance/accounts support with AP/AR activities, supplier invoice processing, bank deposits, credit card and sales reconciliation; cash and inventory audits; payment allocations and pending payments
• Work alongside the Accounts Manager to produce sales and expense reports and monthly income statements
• Oversee HR activities such as on/off-boarding of new employees, employee records, leave approvals and timesheet revision before each pay-run.
• Lead and at the same time support the operations team of around 80+ people across 3 venues in Sydney, including 10 venue managers and assistant managers
• Liaise with business customers for general enquiries, large group parties and private corporate functions.Achievements

Sydney, NSW

• Key Responsibilities
• Introduce digital marketing tools and campaigns.
• Target customers for campaigns and identified appropriate marketing channels.
• Oversee all internal and external marketing materials.
• Manage the consistent application of company standards for all marketing collateral.
• Use social media platforms to launch a dynamic marketing program.

Sydney, NSW

• Key Responsibilities
• Ensure and enforce WH&S policies.
• Answer enquiries from customers through email and phone.
• Order office supplies and keep an inventory of stock.
• Schedule over 40 employees by assigning shifts.
• Monitor and train service team members on suggestive and up-selling practices.

Leichhardt, NSW

• Key Responsibilities
• Welcoming and greeting clients.
• Promoting and up-selling food and beverages.
• Kept up with the frequent changes in menu items, maintaining a comprehensive knowledge of food and a variety of drinks and liquors.
• Communicating with staff members and management to ensure an enhanced customer experience.Achievements
• Won “Staff of the Year-2009 Award” for great performances and excellent customer service.

Ribeirão Preto, São Paulo, Brazil

• Key Responsibilities
• Handle all incoming mail and prepare outgoing mail.
• Reconcile sales and process bank deposits daily.
• Coordination of the AP, processing invoices and scheduling them for payments after they were approved
• Coordination of the AR, credit control and debt collection
• Perform monthly stocktaking of over 1100 items.

Bachelor'S Degree, International Business/Trade/Commerce

Diploma, Leadership And Management, Eqf Level 5

Certificate, Accounting Fundamentals

Double-Entry, GL, Cash Flow Statement, Income Statement and Balance Sheet

Advanced Diploma, Microsoft Excel, Cpd Certificate

Advanced formulas, conditional formatting, data validation, tables/pivot tables, graphs/pivot graphs, among many other advanced Excel tools.

Diploma, Finanancial Trading & Investiment

Diploma, Marketing