Guilherme Mendonça Email & Phone Number

Belo Horizonte, Minas Gerais, Brazil

- Organization and maintenance of the backlog, writing detailed user stories and prioritizing tasks according to project needs.- Active participation in standups, refinement sessions, sprint planning, sprint retrospectives, and sprint reviews, ensuring alignment between the team and project goals.- Regular meetings with clients and stakeholders to understand their needs and expectations.- Structuring and managing feature releases in Jira, ensuring continuous and quality delivery.- Participation in product discovery processes, opportunity analysis, and creation of product roadmaps, defining the vision and direction of the product.- Development of personas to better understand the target audience and their needs.- Analysis of product and team performance metrics, using these insights to guide strategic decisions and continuous improvements.- Review of prototypes proposed by the Design team, ensuring they meet user requirements and expectations.- Collaborative work with cross-functional team, including developers, manual QAs, automation QAs, UI/UX designers, architects, and Scrum Master, ensuring effective integration and communication among all team members.- Design and execution of experiments using AI to automate validation test scripts, generate feature documentation, and analyze the impact of AI on development.

Brazil

• Successfully managed multiple e-commerce projects, spanning planning, execution, delivery, and monitoring.• Formed and led teams with appropriate technical skills, ensuring effective delivery of e-commerce projects.• Planned the product and structured the backlog, conducting requirements analysis to ensure accurate deliveries and avoid rework.• Collaborated in identifying and mitigating risks, implementing agile practices to optimize development processes, resulting in meeting established deadlines with clients.• Developed and maintained strategic relationships with stakeholders, ensuring that user stories were accurate and aligned, resulting in products that precisely met requested needs.• Used metrics such as cycle time, story point estimation, and release burndown to assess project performance and efficiency, enhancing data-driven decision-making.• Was responsible for planning, developing, and successfully delivering two payment gateways, a customizable checkout, a centralized integration system with acquirers, and a system for freight logistics and tracking code queries.

Belo Horizonte, Minas Gerais, Brasil

• Led the development team of the project's core software, consisting of 7 developers, maintaining and enhancing an educational platform.• Developed, managed, and organized product backlog items and sprints, including documentation of user stories and their corresponding tasks, reducing delivery time by 20%.• Facilitated requirement gathering meetings with clients and stakeholders. Actively collaborated in defining and prioritizing requirements, ensuring alignment between stakeholders and the development team.• Structured workflow using Azure DevOps, enabling efficient team metric management and detailed project progress tracking.• Regularly and effectively conducted Scrum agile ceremonies, including daily, sprint planning, review, and retrospective sessions, as well as refinement sessions.• Conducted bi-weekly 1:1 feedback sessions, providing individualized guidance and promoting team members' professional development.• Implemented and oversaw programming best practices such as code versioning, peer review, clean code, and automated testing, aiming to ensure code quality and maintainability, reducing bug reports via ticket by 50%.• Implemented and analyzed production metrics in the Scrum team, including WIP age, cycle time, lead time, throughput, code coverage, effort per task, and story points, to identify areas for improvement and process optimization, resulting in a significant reduction in lead time for deliveries, a 20% increase in team efficiency, and a 30% reduction in defects identified post-implementation.• Tested and validated deliverables, ensuring quality and compliance with client requirements.• Documented tool and project progress, providing a reference source and documentation for new team members and the company• Removed impediments and difficulties from the development team.• Was responsible for effective communication between departments and the development team, ensuring alignment and transparency in internal company activities.

Belo Horizonte, Minas Gerais, Brasil

• Assisted in coordinating the production of educational software, including games and interactive lessons, in collaboration with the materials development team.• Empowered users on the educational platform and its tools by providing personalized training and technical support, resulting in a 40% reduction in support requests.• Reviewed the usability of the platform's educational tools, identifying areas for improvement and proposing solutions to enhance the user experience, leading to a 10% reduction in tool refactoring requests.• Collaborated with the development team in identifying and prioritizing requirements for platform enhancement, providing insights based on user interaction during training sessions.• Participated with leadership in brainstorming meetings to discuss ideas and improvements in platform design and functionality.• Assisted in crafting technical and pedagogical documentation, including user manuals, tutorials, and support materials, to facilitate effective use of the platform by members of the school communities in client municipalities.• Collaborated with the development team in testing and validating new functionalities, ensuring quality and compliance with pedagogical and technical requirements.

Brasil

• Taught mathematics classes to students requiring reinforcement and support, aiming to reinforce and consolidate fundamental concepts.• Developed and applied personalized teaching methodologies tailored to the individual needs of students, promoting effective and meaningful learning.• Prepared customized lesson plans, exercises, and instructional materials aligned with students' comprehension levels and skills to facilitate the learning process.• Monitored students' performance closely, identifying their difficulties and adjusting the teaching process to maximize academic results.• Maintained constant and effective communication with parents and guardians, providing feedback on students' progress and offering practical guidance to support them in the home environment.

Bacharelado, Sistemas De Informação

Licenciatura, Mathematics