Guilherme Capra Email & Phone Number

Tallinn, EE

São Paulo, São Paulo, Brazil

Gold Coast

- Managed overseeing a portfolio of 1500 accounts (properties) across New South Wales, Victoria, and Queensland.- Administered capital for accounts, conducted thorough document analysis based on legal knowledge, and reviewed insurance contracts.- Produced comprehensive reports detailing policy specifics, renewal statuses, claims, and risk evaluations.

Gold Coast

- Conducted in-depth analysis of customer interactions and feedback within PICA Group to identify trends, pain points, and areas for improvement.- Developed and implemented strategies to enhance overall customer experience, resulting in increased satisfaction and retention rates.

Sydney, New South Wales, Australia

- Oversaw a portfolio of 120 partners across two major cities, Melbourne and Sydney, ensuring effective management and collaboration to drive AUD 1.5M in yearly revenue.- Played a key role in implementing a new customer booking process aimed at optimizing partner time utilization, leading to a 25% increase in earnings over an 8-month period.- Decreased the.

Sydney, Nova Gales Do Sul, Austrália

- Managed accounts and fostered relationships with International Student Agencies throughout Australia, facilitating seamless partnerships- Contract management and partnership management with client companies in Sydney and Melbourne, as well as prospecting new assets.

Porto Alegre E Região, Brasil

- Monitor actual sales and depletions compared to state and regional goals, analyze sales trends, and identify opportunities at the account level to secure additional product placements.- Achieved a 30% increase in Area Volume sales over a two-year period by introducing a new follow-up system- Recognized as the top-performing Brazil On-Premise team in 2018.

Porto Alegre E Região, Brasil

- Developed analyses of proposals, impacts, and trends, using specialized tools in the insurance sector to support projects and understand their impact on the company's financial and strategic outcomes.- Maintained impact analyses, employing advanced tools within the insurance sector, providing valuable insights to guide product strategic planning and.

Porto Alegre E Região, Brasil

- Developed dynamic financial forecasts for emerging channels of physical customers, identifying growth opportunities and revenue maximization.- Collaborated with the E-Commerce team to create innovative promotional campaigns tailored to the specific needs of each sales channel, boosting customer engagement and online sales growth.- Conducted detailed.

Diploma, Project Management

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Certificate Iv, Leadership And Management