Customer Experience Senior Analyst
Current
Jun 2024 - Present
AeroLeads people directory · profile
Guilherme Lopes Email & Phone Number
Data Analyst | CX Specialist | Artificial Intelligence | Python | Medallia Specialist
at
SMT
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Data Analyst | CX Specialist | Artificial Intelligence | Python | Medallia Specialist
Location
Greater Dublin, Ireland, Ireland
Company size
Who is Guilherme Lopes? Overview
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Quick answer
Guilherme Lopes is listed as Data Analyst | CX Specialist | Artificial Intelligence | Python | Medallia Specialist at SMT, a company with 48 employees, based in Greater Dublin, Ireland, Ireland. AeroLeads shows a matched LinkedIn profile for Guilherme Lopes.
Guilherme Lopes previously worked as Customer Experience Senior Analyst at Smt and Customer Experience Analyst at Smt. Guilherme Lopes holds Postgraduate Degree, Artificial Intelligence And Machine Learning from Puc Minas.
Company email context
Email format at SMT
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SMT
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Profile bio
About Guilherme Lopes
Curious, fast learner, motivated by challenges and deliveries, and always excited for new projects. Throughout the years I've been helping companies to accomplish projects goals and proccess optimization/enhancements with quality and excelence. Through data analysis I've been able to work in insightful reports, always thinking about data quality and performance. To achieve this i've been directly exposed to techonologies like MySQL, Excel, PowerBI, MS Project and others.A few years ago, I started my journey in the amazing area of Customer Experience working directly with the platform Medallia, helping companies to understand better their customers, enhance their close the loop, get important insights from unstructured data and create a customer-centric culture.Since I'm a forever learner, recently I finished an international executive course in Lisbon and now I'm studying about AI and Machine Learning.In case you feel interested on my journey, I have more things to share with you, like my entrepreneur adventures and also working in an e-sports team, so, just reach out and let’s share our experiences and knowledge!
Listed skills include Teamwork, Analytical Skills, Microsoft Excel, Problem Solving, and 5 others.
Current workplace
Guilherme Lopes's current company
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Smt
10 roles
Guilherme Lopes work experience
A career timeline built from the work history available for this profile.
Customer Experience Analyst
Jun 2023 - Jun 2024
Customer Experience Junior Analyst
Helping companies to understand better their customers and enhance their CX/EX/PX Program through data analysis and Medallia.
Dec 2021 - Jun 2023
Team Manager
Insanity (E-Sports Team)
1x Champion of Galaxy Cup 3rd place in Lidoma Cup
Nov 2022 - Jun 2024
Administrative Technician I
Support on the R&D management system (SGPD), process improvements of the R&D projects management; reports emission using DataBase and MySQL.
Feb 2020 - Sep 2021
Auxiliar Administrativo Ii (Terceirizado Pela Brastel)
Participação em todas as etapas de uma chamada pública de projetos de eficiência energética, atuando desde a elaboração/revisão de editais até a análise e seleção dos projetos. Atuação no gerenciamento e acompanhamento de projetos em execução, principalmente através de EAP's e visitas em campo.. Responsável pela análise dos relatórios de execução dos.
Mar 2018 - Feb 2020
Mechanical Engineering Intern
Involvement in the analysis of the Public Call Of Energy Efficiency Projects.Elaboration of spreadsheets and reports about the projects.
Jun 2017 - Dec 2017
Mechanical Engineering Intern
Gaustec Indústria E Manutenção Em Eletromagnéticos Ltda
Itens registration and standardization in Mastermaq system, and inventory control.
Apr 2017 - May 2017
Mechanical Engineering Intern
Monitoring of Vehicles Maintenance Indicators.Elaboration of the Monthly Vehicles Maintenance Report.
Aug 2015 - Aug 2016
Mar 2013 - Aug 2013
Team & coworkers
Colleagues at SMT
Other employees you can reach at smttech.com.br. View company contacts for 48 employees →
DR
Deepika Ramani
Colleague at Smt
Indore, Madhya Pradesh, India, India
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CF
Cristina Freitas
Colleague at Smt
Rio De Janeiro, Rio De Janeiro, Brazil, Brazil
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KD
Kim Dany
Colleague at Smt
Berlin, Berlin, Germany, Germany
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LM
Laiza Mota
Colleague at Smt
Belo Horizonte, Minas Gerais, Brazil, Brazil
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SN
Sachin Nayak
Colleague at Smt
Noida, Uttar Pradesh, India, India
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NS
Natália Sereno
Colleague at Smt
Belo Horizonte, Minas Gerais, Brazil, Brazil
View →
RR
Rk R
Colleague at Smt
Washim, India, India
View →
尾
尾崎津与志
Colleague at Smt
Yokohama, Kanagawa, Japan, Japan
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MV
Marieke Vermeer
Colleague at Smt
Hengelo, Overijssel, Netherlands, Netherlands
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PV
Paulo Vladimir Dias De Leon
Colleague at Smt
Porto Alegre, Rio Grande Do Sul, Brazil, Brazil
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Deepika Ramani
Colleague at Smt
Indore, Madhya Pradesh, India, India
View →
CF
Cristina Freitas
Colleague at Smt
Rio De Janeiro, Rio De Janeiro, Brazil, Brazil
View →
KD
Kim Dany
Colleague at Smt
Berlin, Berlin, Germany, Germany
View →
LM
Laiza Mota
Colleague at Smt
Belo Horizonte, Minas Gerais, Brazil, Brazil
View →
SN
Sachin Nayak
Colleague at Smt
Noida, Uttar Pradesh, India, India
View →
NS
Natália Sereno
Colleague at Smt
Belo Horizonte, Minas Gerais, Brazil, Brazil
View →
RR
Rk R
Colleague at Smt
Washim, India, India
View →
尾
尾崎津与志
Colleague at Smt
Yokohama, Kanagawa, Japan, Japan
View →
MV
Marieke Vermeer
Colleague at Smt
Hengelo, Overijssel, Netherlands, Netherlands
View →
PV
Paulo Vladimir Dias De Leon
Colleague at Smt
Porto Alegre, Rio Grande Do Sul, Brazil, Brazil
View →
4 education records
Guilherme Lopes education
Postgraduate Degree, Artificial Intelligence And Machine Learning
Executive Education, Innovation And Leadership In Project Management
Bachelor'S Degree, Mechanical Engineering, 3Rd Highest Global Grade
Centro Universitário Una
Postgraduate Degree, Inteligência Artificial E Aprendizado De Máquina
FAQ
Frequently asked questions about Guilherme Lopes
Quick answers generated from the profile data available on this page.
What company does Guilherme Lopes work for?
Guilherme Lopes works for SMT.
What is Guilherme Lopes's role at SMT?
Guilherme Lopes is listed as Data Analyst | CX Specialist | Artificial Intelligence | Python | Medallia Specialist at SMT.
Where is Guilherme Lopes based?
Guilherme Lopes is based in Greater Dublin, Ireland, Ireland while working with SMT.
What companies has Guilherme Lopes worked for?
Guilherme Lopes has worked for Smt, Insanity (E-Sports Team), Cemig - Companhia Energética De Minas Gerais, Cemig, and Gaustec Indústria E Manutenção Em Eletromagnéticos Ltda.
Who are Guilherme Lopes's colleagues at SMT?
Guilherme Lopes's colleagues at SMT include Deepika Ramani, Cristina Freitas, Kim Dany, Laiza Mota, and Sachin Nayak.
How can I contact Guilherme Lopes?
You can use AeroLeads to view verified contact signals for Guilherme Lopes at SMT, including work email, phone, and LinkedIn data when available.
What schools did Guilherme Lopes attend?
Guilherme Lopes holds Postgraduate Degree, Artificial Intelligence And Machine Learning from Puc Minas.
What skills is Guilherme Lopes known for?
Guilherme Lopes is listed with skills including Teamwork, Analytical Skills, Microsoft Excel, Problem Solving, English, Process Improvement, Autocad, and Reports.
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