Guilherme Pacheco Email & Phone Number

Brazil

- Helping companies to achieve their business goals through digital products. I deliver:- Better backlog management- Better product data management- Better product goals management- Better product refinement- Better product communication- Better product results 😁

English:I am starting my journey as an instructor to share some of the knowledge and experience I have gained over the years with other people outside my day job.Teaching is my passion, and today, as a Head of Product, I see that my job is essentially to teach people daily. Why not do the same around the world?List of courses/classes I have:- ChatGPT for Digital PRODUCT - Releases, SQL, stories, etc (https://www.udemy.com/course/chatgpt-para-produto-digital/)Português:Ensinar é minha paixão e hoje, como Head de Produto, vejo que meu trabalho é praticamente ensinar pessoas diariamente. Por que não fazer o mesmo mundo afora?Estou começando a minha jornada como instrutor para repassar um pouco do conhecimento e experiência que ganhei ao longo do anos para outras pessoas fora do meu trabalho.Lista de cursos / aulas que tenho:- ChatGPT para PRODUTO digital - Releases, SQL, histórias etc (https://www.udemy.com/course/chatgpt-para-produto-digital/)

- Increase the capacity for incremental deliveries (where applicable) by up to 85%.- Enhance risk coverage, reducing the incidence of rework by around 40% in the last 6 months.- Improve the Handoff quality between Product/Design <> Tech, reducing bottlenecks from questions asked from 30 to an average of 8-12 per sprint.- Decrease the lead time for refining new initiatives by 32%-60%.- Train and accelerate 6 business analysts to APMs/PMs Jr. within 5 months, saving over R$120,000.00 in external hiring (entire process and salaries).- Direct contribution to migrating 30% of billing from legacy systems to the BexUp platform within 2 years - dealing with legacies over 20 years old, I consider it extremely challenging to achieve this result in such a short time, with a projection of having migrated 60% in 3 years and 95% in 4 years. We are talking about migrating large enterprise clients, with an average monthly billing of ~R$17,000.00 and high levels of compliance and governance with LGPD and GDPR.- Structuring and forming 5 product teams, 1 Customer Success team and 1 Customer Support team (L2 and L3).

Brasil

- Ideation from zero to the first version of the above challenge in 4 months.- Satisfaction of the first customers migrated from legacy to BexUp on average 20% higher.- Implementation of rituals and a culture of continuous discovery and delivery. As we were without technical leadership for 2.5 years, I had to cover that role to help the technical team gain speed.- Structured the entire product operation, as the company lacked processes for risk management, uncertainty reduction, and the abstraction of sustainable solutions.

Brasília E Região, Brasil

I worked in 1 internal product with about 250 users and on 3 external projects - Reduced employee effort with internal bureaucracies, on total, in about 400 hours per month- Worked on a product through its whole product life cycle looking to make bureaucracy such as paid vacation time, hour productions, paycheck and monthly payroll.- Worked on the definition and backlog management considering satisfaction and time saving metrics- During the beginning of this product, I've had the challenge to educate the executive board of directors, who were getting taught about product management. I used some techniques such as Funnel of uncertainty, breaking down user and business requirements and showing that everything we think about the user are just assumptions and hypothesis that should be tested. - Constant communication and expectations management with internal stakeholders and customers, focusing on their own perspective about the product and expectations about it. - Started discovery process with customer interviews and researches, evidence gathering in order to have a perspective about what is really important and should be prioritized- Product roadmap management based on hypothesis research, NPS, users interviews nad UX Heatmaps. - Business and system requirements analysis through user stories and acceptance criteria.- Scrum and agile ceremonies such as Sprint Retrospective, Sprint Review, Product Review, Sprint planning and Sprint Refinement.- Internal and product process management with BPM (Bizagi).

Founded an ecommerce marketplace that connected party suppliers and venue party place owners to businesses or direct customers that would want to have a party. Responsible for partnerships channel, and leading the product improvements by gathering and analyzing user and market data.

Brasilia

I started my software and product career here on contract management product. I did: - Management and process audit on government contracts we've had- Business and Requirement analysis, high fidelity prototypes, wireframes, vision documents, requirements documents and started working with business process modeling (BPM).- Test Analysis: script, plan, scenarios and evidences of test.

Brasília E Região, Brasil

Product Management, Product

Mba, Project Management

MBA Executivo em Gestão de Projetos

Analysis And Systems Development