Gulshan Kumar Email & Phone Number

Noida, Uttar Pradesh, India

Working on Denied claims where we need to look and research on Medical documents which we have to submit to the insurance company in order to get the claims payment.

Noida, Uttar Pradesh, India

Noida, Uttar Pradesh, India

Working as Team lead in US based healthcare industry. Managing the Team, handling their Queries on the floor for completion of the work assignments within defined TAT. Assisting the team with their queries as per Tenure. Maintaining SLA’s as defined between the client and the organization. Making weekly presentations for sharing with higher management for reviewing the weekly performance. Creating and discussing the SOP’s with the client managers and defining a processing for smooth functioning of the process.

Noida Area, India

Worked with Horizon as account recievable located in Noida .its an US process, I have to work on Denials, Moreover assisting the team with their queries as per Tenure. Coordinating with other functions to develop and implement motivation, retention and performance incentive plans to increase the team's productivity and quality.