Gulvinder Singh Dhaliwal
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Gulvinder Singh Dhaliwal Email & Phone Number

IT Service Management Leader ( IT MANAGER ) at The Access Group
Location: Selangor, Malaysia, Malaysia 10 work roles 4 schools
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Current company
The Access Group
Role
IT Service Management Leader ( IT MANAGER )
Location
Selangor, Malaysia, Malaysia
Company size
6578 employees

Who is Gulvinder Singh Dhaliwal? Overview

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Quick answer

Gulvinder Singh Dhaliwal is listed as IT Service Management Leader ( IT MANAGER ) at The Access Group, a company with 6578 employees, based in Selangor, Malaysia, Malaysia. AeroLeads shows a matched LinkedIn profile for Gulvinder Singh Dhaliwal.

Gulvinder Singh Dhaliwal previously worked as Group IT - Senior Technical Engineer at The Access Group and Expedia eIT Corp Services APAC at Expedia Group. Gulvinder Singh Dhaliwal holds Bachelor (Hons), Information Technology from Asia Pacific University College Of Technology And Innovation.

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Email format at The Access Group

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The Access Group

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Profile bio

About Gulvinder Singh Dhaliwal

To seek for a challenge, advancement and exposure that is value added to mycareer. Willing to associate with a company to make a significant contributionand achieve the vision of the company.

Listed skills include Cloud Computing, Sharepoint, Windows 7, Cisco Technologies, and 45 others.

Current workplace

Gulvinder Singh Dhaliwal's current company

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The Access Group
The Access Group
IT Service Management Leader ( IT MANAGER )
Selangor, Malaysia
Website
theaccessgroup.com
Employees
6578
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10 roles

Gulvinder Singh Dhaliwal work experience

A career timeline built from the work history available for this profile.

It Service Management Leader ( It Manager )

The Access Group

Selangor, Malaysia

Group It - Senior Technical Engineer

Current
The Access Group

Malaysia

Nov 2023 - Present

Expedia Eit Corp Services Apac

Expedia Group

Kuala Lumpur, Malaysia

* Oversee IT-related matters in South East Asia offices (Malaysia, Australia, New Zealand, Indonesia, Philippines, Thailand, Vietnam, Myanmar, and Cambodia) with a focus on Corporate, Vendors, and end-user community.* Act as an incident manager for widespread impacting issues. Work in conjunction with internal IT groups / external vendors for resolution.

Jan 2019 - Nov 2023

Hotel System Engineer

Expedia Group

Selangor, Malaysia

  • Develop an in-depth understanding of the Expedia®Connect, Expedia QuickConnect, ExpediaConnect 2 connectivity integration systems, and Expedia hotel inventory systems as well as the related business impacts.
  • Work closely with hotel partners and internal customers for problem resolution and escalation.
  • Provide technical support for Tier 1 Support Analysts resolving complex technical issues with partners’ connectivity systems.
  • Generate SQL reporting and identify action items.
  • Researching technical issue using Kibana Tools, Splunk and Grafana Tool.
  • Creating Jira Bug Escalations.
Jun 2014 - Dec 2018

Microsoft® Optimized Desktop - Business Architect

Microsoft

Malaysia

  • Microsoft Desktop Optimization Pack (providing Implementations and solution for Corporate Accounts).
  • Providing planning
  • Budgeting planning
  • Engaging Microsoft partners
  • Inventory SolutionsMicrosoft’s Infrastructure Optimization Model
  • Core Infrastructure Optimization Model
Dec 2011 - Jun 2014

System Engineer Tier 2, Qa, Team Mentor

Csc

Malaysia

System Engineer Tier 2, QA, Team Mentor (USA, ANZ,UK & EMEA) Project: Cardinal Health & CareFusion (Pharmaceutical Industry)Main Duties: Providing level 2 technical support for Corporate Users and VIP, VVIP. Provide Training and 1 to 1 coaching. Troubleshoot windows errors, updates, system error, windows installations and all windows platforms software.

Jan 2010 - Dec 2011

Hp Retail Printing Solutions

Datacom

Malaysia

  • SME – Subject Matter Expert
  • Overlook & Lead HP RMS System for ANZ.
  • Providing level 1, 2, 3 support for HP Retail Publishing Solution.
  • Troubleshooting system errors.
  • Monitor junior technician daily task.
  • Analyzing case notes and provides troubleshooting steps.
Jan 2009 - May 2010

Microsoft Technical

Datacom

Malaysia

MICROSOFT TECHNICAL SUPPORT TIER 2 (ANZ & EMEA)Main Duties:Providing level 2 Microsoft technical support for all level users. Level 2 isthe last resolutions for Microsoft.Troubleshoot windows errors, updates, system error, windowsInstallations and all windows platforms software and applications.Specialists in windows XP and Vista, Office applications and.

Jan 2008 - Jan 2009

Technical Analyst

Ibm

Malaysian And Singapore

IT SPECIALIST NHG SINGAPORE Providing Tier 1 technical support for NHG – Pharmaceutical Industry in Singapore. Providing technical support from hardware, software and applications.Main Duties: Communicate with Singapore helpdesk / customers via phone, email and escalations to resolve all enquiries of software applications. Handling systems outage..

Jan 2007 - Dec 2007

Customer Support

Maxis

Seremban

Jan 2003 - Dec 2004
Team & coworkers

Colleagues at The Access Group

Other employees you can reach at theaccessgroup.com. View company contacts for 6578 employees →

MM Marie Mooney Marie Mooney Colleague at The Access Group Ireland, Ireland View → LG Lee Grieve Lee Grieve Colleague at The Access Group London, England, United Kingdom, United Kingdom View → AM Adam Moodie Adam Moodie Colleague at The Access Group Loughborough, England, United Kingdom, United Kingdom View → JS Jordan Stokes Jordan Stokes Colleague at The Access Group Greater Leicester Area, United Kingdom View → NR Natasha Radcenko Ma Natasha Radcenko Ma Colleague at The Access Group Colchester, England, United Kingdom, United Kingdom View → MD Martin Dunham Martin Dunham Colleague at The Access Group United Kingdom, United Kingdom View → JH James Hillier James Hillier Colleague at The Access Group London, England, United Kingdom, United Kingdom View → DW David Whyte David Whyte Colleague at The Access Group Perth And Kinross, Scotland, United Kingdom, United Kingdom View → SS Sathish Suppiah Sathish Suppiah Colleague at The Access Group Selangor, Malaysia, Malaysia View → JM Jordan Moore Jordan Moore Colleague at The Access Group Epworth, England, United Kingdom, United Kingdom View →
4 education records

Gulvinder Singh Dhaliwal education

Microsoft Certified Technology Specialist (Mcts), Mcts, A

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FAQ

Frequently asked questions about Gulvinder Singh Dhaliwal

Quick answers generated from the profile data available on this page.

What company does Gulvinder Singh Dhaliwal work for?

Gulvinder Singh Dhaliwal works for The Access Group.

What is Gulvinder Singh Dhaliwal's role at The Access Group?

Gulvinder Singh Dhaliwal is listed as IT Service Management Leader ( IT MANAGER ) at The Access Group.

Where is Gulvinder Singh Dhaliwal based?

Gulvinder Singh Dhaliwal is based in Selangor, Malaysia, Malaysia while working with The Access Group.

What companies has Gulvinder Singh Dhaliwal worked for?

Gulvinder Singh Dhaliwal has worked for The Access Group, Expedia Group, Microsoft, Csc, and Datacom.

Who are Gulvinder Singh Dhaliwal's colleagues at The Access Group?

Gulvinder Singh Dhaliwal's colleagues at The Access Group include Marie Mooney, Lee Grieve, Adam Moodie, Jordan Stokes, and Natasha Radcenko Ma.

How can I contact Gulvinder Singh Dhaliwal?

You can use AeroLeads to view verified contact signals for Gulvinder Singh Dhaliwal at The Access Group, including work email, phone, and LinkedIn data when available.

What schools did Gulvinder Singh Dhaliwal attend?

Gulvinder Singh Dhaliwal holds Bachelor (Hons), Information Technology from Asia Pacific University College Of Technology And Innovation.

What skills is Gulvinder Singh Dhaliwal known for?

Gulvinder Singh Dhaliwal is listed with skills including Cloud Computing, Sharepoint, Windows 7, Cisco Technologies, Microsoft Technologies, Troubleshooting, Microsoft Licensing, and Virtualization.

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