Gulzar Ali Email & Phone Number

Greater Toronto Area, Canada

Toronto, Canada

I was member to a team of professionals responsible for the day-to-day administration, support, and troubleshooting technology issues for various clients in the GTA. I managed Windows servers, Apple servers, Linux servers, LAN and WAN. I managed Exchange servers 2007/2010, Active directory, SQL 2008, Antivirus and backup solutions. I deployed VPNs and Firewalls configured Cisco routers and switches, deployed wifi solutions for hospitality business, deployed virtualization with Vmware and Hyper-V..Supported windows servers 2008/2003,SQL Servers , Exchange Servers 2007/2010, • Supported MAC OS X Servers , laptops and desktops• Planned and implemented vitalization with VMware and Hyper-V• Planned and installed new servers in existing and new active directory environments• Administrated Database server (Ms SQL server) • Prepared and presented technical proposals for clients• Planed and installed failover clustering in Microsoft 2008 r2 environment for high availability of SQL server • Supported Active Directory, users rights and permissions, file and folder permissions and logon profiles• Maintained servers by installing latest updates and patches• Implemented antivirus solutions• Planned and implemented backup solutions • Implemented and supported Virtual Private Network(VPN)• Installed, configured Cisco Router and Switches • Prepared and maintained operating procedures and associated documentation• Troubleshot problems relating to Operating System issues (Windows 7/ XP/Vista)• Installed and configured Wifi routers and firewalls• Supported network printers and end-user Devices & Tools• Managed internal and external calls from clients with regards to networking / connectivity and other IT related issues

Toronto Canada

• Supported Windows Server 2003/2008, SQL Server and Exchange Server • Maintained servers by installing latest updates and patches• Supported Windows 7/XP hardware and software issues • Supported company’s network• Supported web based application of the company • Planed and implemented backup for windows server• Planned and installed a VPN solution• Troubleshot hardware and software issues with Windows XP and Vista.• Supported desktop and laptop on PC and MAC platform • Installed, configured and troubleshot network printers

Dubai (U.A.E)

• Provided support onsite and remotely to desktop , laptops and Servers for day to day hardware and software issues • Provided support for Widows servers 2000,2003 and windows NT , Windows XP and Windows vista• Performed troubleshooting of hardware and software • Managed Microsoft SQL Server , Queries, store procedures , database backups• Planned and implemented additions, deletions and major modifications to company’s Network• Installed , configured and supported PC(s) and windows servers 2003, web server, Terminal Server, Exchange Server, DNS , DHCP and FTP Servers• Supported network printers and end-user Devices & Tools• Provided support for company software and web based applications• Initiated and implemented improvements in all areas of IT responsibility. • Served as main point of contact on all IT-related matters for the company• Managed troubleshooting, systems backups, archiving, and disaster recovery• Programming with Visual Basic and VB .Net • Designed reports with Crystal Reports

Pakistan

• Served as main point of contact on all IT-related matters for the company• Administrated SQL Server and Exchange Server• Successfully planned and managed a migration from NT 4.0 to Windows 2000 server/workstation• Planned, coordinated, and conducted training sessions for database and software usage • Designed and deployed company`s LAN • Setup and managed terminal servers• Managed Cisco routers and switches• Managed Windows Active Directory• Managed desktop and server support• Managed on-site and remote support • Designed reports with Crystal Reports

Pakistan

• Planned and develop applications with Visual basic• Designed reports with Crystal Reports• Maintained Novell NetWare server and terminal• Managed employee database• Prepared monthly and annual reports• Repaired computers, installed and configured software/hardware • Provided desktop and server support• Performed PC troubleshooting