Iris Chen Email & Phone Number

Hong Kong

• Digital Twin Platform
• Involved in the development of a digital twin platform. Discovered actionable data insights from large industrial datasets and into the behaviour of modelled environments via query APIs and integrates with Azure data.
• Extracted, cleaned, and transformed complex real-time data from multiple sources (including sensors, IoT devices (GPS modules), and carrier schedule, etc.), aimed to monitor data quality, minimize model latency and.
• Created and maintained scheduled jobs in Azure Databricks to make sure digitalization keep in track and perform well.GenAI Project – Involved Chatbot, Live Agent performance analysis
• Spearheading a project leveraging advanced language models, such as GPT-4, to extract valuable insights from company’s chatbot and live agent records.
• Applying prompt engineering techniques to optimize the performance of the language models and ensure high-quality insights.

Hong Kong

• Line Digitalization
• Performed data cleaning and validation for unstructured data to support the enhancement of machine learning models.
• Designed visualizations and implemented dashboards for product KPIs and to support user decision-making.
• Contributed to a 1.5-year operations research project which is collaborated with Microsoft Research Asia (MSRA) researchers, aimed at minimizing Empty Repositioning costs for container shipping, and targeted a.

Shanghai, China

• Conducted quantitative analysis on product target market entry and new product launch strategies, serving Fortune 500 companies and large-scale domestic enterprises.
• Developed and delivered client presentations to communicate insights and strategic recommendations.
• Supported content creation for pitches, proposal preparation, and delivery using Ipsos solutions.
• Communicated with project management and operations teams to positively impact project outcomes.

San Francisco Bay Area

• Joint Earth Education Project
• Functionally built KMLs and created tours within Google Earth
• Sourced imagery and videos in terms of global change and anthropogenic activities
• Helped support the creation of UGC stories on new Google technology that will be publicly launched later

Weston, Connecticut Area

• Used R language for data cleansing, validation, and visualization for educational surveys collected from over 100 high schools in countries of Central Europe, East Africa, and South America
• Worked with structured and unstructured data
• Conducted prediction and time series analysis to study students' pursuit of higher education in developing countries
• Presented findings to VP and discussed with the team on the results found every week during the webinar

Department Of Integrative Biology VLSB 4156

• Generated spreadsheets for data from 642 slides of the liverworts’ fossil specimens and modern specimens, each with 22 different variables/categories on Excel
• Compared among different categories of certain slides, calculated correlation and covariance of them, and made clearly-demonstrated graphs on Excel
• Made graphs more informative by adding photographed pictures and contributed to a more successful presentation for the supervisor