Nishank Gupta

Nishank Gupta Email and Phone Number

Director of Sales - Global SMB @ Freshworks
Karnataka, India
Nishank Gupta's Location
Bangalore Urban, Karnataka, India, India
Nishank Gupta's Contact Details

Nishank Gupta personal email

About Nishank Gupta

With a decade-long career in providing digital solutions for small and medium-sized enterprises, my current focus has been on crafting and implementing innovative customer acquisition & onboarding experiences at scale for the traditional manufacturers.Expertise includes building & executing sustainable sales strategies focusing across Top-of the Funnel, Mid-Funnel & Retention funnel journeys for our customers. The learnings that I have gained in my journey ranges from business planning, sales & marketing intelligence, large sales & operations fleet management with a high-degree of cross-functional stakeholder management.In my previous leadership roles, I was responsible for hyper-scaling customer growth at organizations like Intuit (QuickBooks India), Teachmint & Housing.com.

Nishank Gupta's Current Company Details
Freshworks

Freshworks

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Director of Sales - Global SMB
Karnataka, India
Website:
freshworks.com
Employees:
8874
Nishank Gupta Work Experience Details
  • Freshworks
    Director Of Sales - Global Smb
    Freshworks
    Karnataka, India
  • Tata Nexarc
    Head Of Pre-Sales, Inside Sales & Sales Operations
    Tata Nexarc Jan 2022 - Present
    Bangalore Urban, Karnataka, India
    Brief: Consultative Inside Sales | B2B | SaaS | Category Management | GTM | Growth | Sales-Operations* Built the entire Inside-Sales & Field Promoters Model for Tata nexarc and took it to $6 million ARR right from $0 while building a team of 300+ strong sales professionals within 9 months of product monetization.* Hired and trained a team of 300+ strong salesmen and support functions across Training & QA, Sales-operations & Cx Onboarding* Inculcated "Customer Driven Conversation" sales methodology to onboard 3500+ Manufacturing units with 67% active quarterly order book driving high LTVs & CM-positive financials* Set up Policies and standard operating procedures(SOPs) to build transparency, visibility, and cadence across the layers.
  • Tata Nexarc
    Program Head - Tata Nexarc Mitr
    Tata Nexarc Jan 2021 - Dec 2021
    Led on-ground activation & customer on-boarding journeys across 100+ MSME industrial clusters in India. Enabled verification & profiling of 50K+ manufacturing units for B2B vendor bidding platform to drive B2B sales interactions. Scaled on-ground team to 200+ BDRs to drive platform richness in Year 1 of launch
  • People+Ai
    Volunteer
    People+Ai Jun 2024 - Present
    Bengaluru, Karnataka, India
    Unlocking potential for Bharat at scale. Contributing towards development of AI-Voice bots for Indic languages through Jan ki Baat.
  • Teachmint
    Head Of Growth
    Teachmint Sep 2020 - Dec 2020
    Bengaluru, Karnataka, India
    Build strategies for 0 to 1 Growth. Hyper-Scaled student onboarding from <1K/month to 10K/Month during my tenure by leveraging strategies around peer- referrals, community-led promotions and content-led growth.
  • Intuit
    Lead - Customer Retention | India Business
    Intuit Mar 2018 - Sep 2020
    Bengaluru, Karnataka, India
    Leading Multi-functional team to deliver delightful customer experiences through engagement and retention strategies to increase product usage and adoption among proprietary merchants and MSME segment for QuickBooks Online in India. Responsible for growing annual renewal rate and increasing ARPC through cross-sell and loyalty programs.Accolades - Intuit CEO Sales Club 2019 - Winner : Awarded to Top 5% of globally sales community for driving performance through solving customer problems. Intuit India Annual Award 2017 - Winner : For delivering noteworthy contributions for Intuit's journey towards excellence in India. Innovation Catalyst 2018-2020- Recognised as top 10% of global Intuit staff for championing customer-driven innovation and Design-for-Delight principles which are backbone of Intuit's core customer values.
  • Intuit
    Head Of Acquisition, Quickbooks
    Intuit Nov 2016 - Apr 2018
    Bengaluru, Karnataka, India
    - Leading digital sales efforts for QuickBooks Online, cloud-based accounting software among MSME/SMBs in India- Business development for growing QuickBooks market share in India through executing strategies around digital penetration in Tier-1 and Tier-2 cities.
  • Purple Style Labs (Psl)
    Chief Operating Officer
    Purple Style Labs (Psl) Jul 2016 - Dec 2016
    Mumbai, Maharashtra, India
    Building operations for India’s first tech-enabled Luxury Fashion Brand.
  • Urbanclap
    Sr. Manager - Supply Growth
    Urbanclap Mar 2016 - Jun 2016
    Gurgaon, India
    - Product Enhancement for smooth end-to-end supplier experience- Data analytics & internal processes improvement for supplier on-boarding- Exploring New Strategies inorganic and organic way of business development- Supply-gap analysis and possible solutions to tap unexplored revenues
  • Housing.Com
    Sr. Manager (Business Engagement & Strategy)
    Housing.Com Oct 2014 - Feb 2016
    Mumbai Area, India
    Business Strategy & Sales Operations head for B2B Sales (Supplier Side)-Sales planning including Market Sizing, Sales Capacity Design & Business Product Design-Improving Sales processes(Pre-Sales to Post-Sales) for smooth and timely client on-boarding-Weekly/Monthly/Quarterly Business Productivity & Performance Analytics-CRM & Content development for feet-on-street sales training and induction-Sales leader- Experience in managing field sales in Tier-1 cities in India along with setting up Inside Sales to scale operations to Tier-2,3 cities
  • Housing.Com
    National Sales Head - Additional Responsibility
    Housing.Com Jun 2015 - Dec 2015
    Mumbai Area, India
  • Housing.Com
    Business Product Manager
    Housing.Com Jan 2014 - Oct 2014
    Mumbai Area, India
  • Atkins
    Project Controller/ Aerospace Engineer
    Atkins Jul 2012 - Jan 2014
    Bangalore
    Aerospace Engineer with specialisation in structural stress and fatigue tolerance. Involved in designing and delivery of high performance aircraft components
  • Avanti Fellows
    Communications Manager
    Avanti Fellows Jul 2010 - Aug 2011
    Mumbai Area, India
    Founding member of Avanti Fellow's 1st cohort of student; Responsible for end-to-end stakeholder communication across education bodies, schools & parents to identify academically strong students from lower socio-economic strata; Also responsible for Mentor onboarding by creating awareness among college students from premier institutes (IITs, NITs,) to join Avanti Mentorship program & own learning outcomes of identified students to build a better India for the youth.

Nishank Gupta Skills

Business Strategy Strategic Planning Business Analysis Sales Operations Sales Process Team Management Operations Management Sales Management Engineering Microsoft Office Data Analysis Microsoft Excel Analytical Skills Strategy Management C++ Matlab Project Management Product Management Analytics Business Development Sales Marketing Strategy Leadership

Nishank Gupta Education Details

Frequently Asked Questions about Nishank Gupta

What company does Nishank Gupta work for?

Nishank Gupta works for Freshworks

What is Nishank Gupta's role at the current company?

Nishank Gupta's current role is Director of Sales - Global SMB.

What is Nishank Gupta's email address?

Nishank Gupta's email address is ni****@****ail.com

What schools did Nishank Gupta attend?

Nishank Gupta attended Indian Institute Of Technology, Bombay, Dps Korba.

What are some of Nishank Gupta's interests?

Nishank Gupta has interest in Education, Children.

What skills is Nishank Gupta known for?

Nishank Gupta has skills like Business Strategy, Strategic Planning, Business Analysis, Sales Operations, Sales Process, Team Management, Operations Management, Sales Management, Engineering, Microsoft Office, Data Analysis, Microsoft Excel.

Who are Nishank Gupta's colleagues?

Nishank Gupta's colleagues are Roshni Rajamani, Waqar Ali Waqar Ali, Jayanth S, Un U, Mohaan Raja, Aileen Mary J, Roshini Murugan.

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