Nishank Gupta
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Nishank Gupta Email & Phone Number

Director of Sales - Global SMB at Freshworks
Location: Bangalore Urban, Karnataka, India 14 work roles 2 schools
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Current company
Role
Director of Sales - Global SMB
Location
Bangalore Urban, Karnataka, India
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Nishank Gupta is listed as Director of Sales - Global SMB at Freshworks, a with 8874 employees, based in Bangalore Urban, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Nishank Gupta.

Nishank Gupta previously worked as Head Of Pre-Sales, Inside Sales & Sales Operations at Tata Nexarc and Program Head - Tata nexarc Mitr at Tata Nexarc. Nishank Gupta holds B.Tech.+ M. Tech., Aerospace Engineering from Indian Institute Of Technology, Bombay.

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Freshworks

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Profile bio

About Nishank Gupta

With a decade-long career in providing digital solutions for small and medium-sized enterprises, my current focus has been on crafting and implementing innovative customer acquisition & onboarding experiences at scale for the traditional manufacturers.Expertise includes building & executing sustainable sales strategies focusing across Top-of the Funnel, Mid-Funnel & Retention funnel journeys for our customers. The learnings that I have gained in my journey ranges from business planning, sales & marketing intelligence, large sales & operations fleet management with a high-degree of cross-functional stakeholder management.In my previous leadership roles, I was responsible for hyper-scaling customer growth at organizations like Intuit (QuickBooks India), Teachmint & Housing.com.

Listed skills include Business Strategy, Strategic Planning, Business Analysis, Sales Operations, and 20 others.

Current workplace

Nishank Gupta's current company

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Freshworks
Freshworks
Director of Sales - Global SMB
Karnataka, India
Website
Employees
8874
AeroLeads page
14 roles

Nishank Gupta work experience

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Director Of Sales - Global Smb

Karnataka, India

Head Of Pre-Sales, Inside Sales & Sales Operations

Current

Bangalore Urban, Karnataka, India

Brief: Consultative Inside Sales | B2B | SaaS | Category Management | GTM | Growth | Sales-Operations* Built the entire Inside-Sales & Field Promoters Model for Tata nexarc and took it to $6 million ARR right from $0 while building a team of 300+ strong sales professionals within 9 months of product monetization.* Hired and trained a team of 300+ strong salesmen and support functions across Training & QA, Sales-operations & Cx Onboarding* Inculcated "Customer Driven Conversation" sales methodology to onboard 3500+ Manufacturing units with 67% active quarterly order book driving high LTVs & CM-positive financials* Set up Policies and standard operating procedures(SOPs) to build transparency, visibility, and cadence across the layers.

Jan 2022 - Present

Program Head - Tata Nexarc Mitr

Led on-ground activation & customer on-boarding journeys across 100+ MSME industrial clusters in India. Enabled verification & profiling of 50K+ manufacturing units for B2B vendor bidding platform to drive B2B sales interactions. Scaled on-ground team to 200+ BDRs to drive platform richness in Year 1 of launch

Jan 2021 - Dec 2021

Volunteer

Current

Bengaluru, Karnataka, India

Unlocking potential for Bharat at scale. Contributing towards development of AI-Voice bots for Indic languages through Jan ki Baat.

Jun 2024 - Present

Head Of Growth

Bengaluru, Karnataka, India

Build strategies for 0 to 1 Growth. Hyper-Scaled student onboarding from <1K/month to 10K/Month during my tenure by leveraging strategies around peer- referrals, community-led promotions and content-led growth.

Sep 2020 - Dec 2020

Lead - Customer Retention | India Business

Bengaluru, Karnataka, India

Leading Multi-functional team to deliver delightful customer experiences through engagement and retention strategies to increase product usage and adoption among proprietary merchants and MSME segment for QuickBooks Online in India. Responsible for growing annual renewal rate and increasing ARPC through cross-sell and loyalty programs.Accolades - Intuit CEO Sales Club 2019 - Winner : Awarded to Top 5% of globally sales community for driving performance through solving customer problems. Intuit India Annual Award 2017 - Winner : For delivering noteworthy contributions for Intuit's journey towards excellence in India. Innovation Catalyst 2018-2020- Recognised as top 10% of global Intuit staff for championing customer-driven innovation and Design-for-Delight principles which are backbone of Intuit's core customer values.

Mar 2018 - Sep 2020

Head Of Acquisition, Quickbooks

Bengaluru, Karnataka, India

- Leading digital sales efforts for QuickBooks Online, cloud-based accounting software among MSME/SMBs in India- Business development for growing QuickBooks market share in India through executing strategies around digital penetration in Tier-1 and Tier-2 cities.

Nov 2016 - Apr 2018

Chief Operating Officer

Mumbai, Maharashtra, India

Building operations for India’s first tech-enabled Luxury Fashion Brand.

Jul 2016 - Dec 2016

Sr. Manager - Supply Growth

Urbanclap

Gurgaon, India

- Product Enhancement for smooth end-to-end supplier experience- Data analytics & internal processes improvement for supplier on-boarding- Exploring New Strategies inorganic and organic way of business development- Supply-gap analysis and possible solutions to tap unexplored revenues

Mar 2016 - Jun 2016

Sr. Manager (Business Engagement & Strategy)

Mumbai Area, India

Business Strategy & Sales Operations head for B2B Sales (Supplier Side)-Sales planning including Market Sizing, Sales Capacity Design & Business Product Design-Improving Sales processes(Pre-Sales to Post-Sales) for smooth and timely client on-boarding-Weekly/Monthly/Quarterly Business Productivity & Performance Analytics-CRM & Content development for feet-on-street sales training and induction-Sales leader- Experience in managing field sales in Tier-1 cities in India along with setting up Inside Sales to scale operations to Tier-2,3 cities

Oct 2014 - Feb 2016

National Sales Head - Additional Responsibility

Mumbai Area, India

Jun 2015 - Dec 2015

Business Product Manager

Mumbai Area, India

Jan 2014 - Oct 2014

Project Controller/ Aerospace Engineer

Bangalore

Aerospace Engineer with specialisation in structural stress and fatigue tolerance. Involved in designing and delivery of high performance aircraft components

Jul 2012 - Jan 2014

Communications Manager

Mumbai Area, India

Founding member of Avanti Fellow's 1st cohort of student; Responsible for end-to-end stakeholder communication across education bodies, schools & parents to identify academically strong students from lower socio-economic strata; Also responsible for Mentor onboarding by creating awareness among college students from premier institutes (IITs, NITs,) to join Avanti Mentorship program & own learning outcomes of identified students to build a better India for the youth.

Jul 2010 - Aug 2011
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Colleagues at Freshworks

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2 education records

Nishank Gupta education

Education record

Dps Korba
FAQ

Frequently asked questions about Nishank Gupta

Quick answers generated from the profile data available on this page.

What company does Nishank Gupta work for?

Nishank Gupta works for Freshworks.

What is Nishank Gupta's role at Freshworks?

Nishank Gupta is listed as Director of Sales - Global SMB at Freshworks.

Where is Nishank Gupta based?

Nishank Gupta is based in Bangalore Urban, Karnataka, India while working with Freshworks.

What companies has Nishank Gupta worked for?

Nishank Gupta has worked for Freshworks, Tata Nexarc, People+Ai, Teachmint, and Intuit.

Who are Nishank Gupta's colleagues at Freshworks?

Nishank Gupta's colleagues at Freshworks include Mohammadi Begum, Grace Rebecca, Nishara Shaik Pareeth, Jude Manning, and Ajit Singh Umath.

How can I contact Nishank Gupta?

You can use AeroLeads to view verified contact signals for Nishank Gupta at Freshworks, including work email, phone, and LinkedIn data when available.

What schools did Nishank Gupta attend?

Nishank Gupta holds B.Tech.+ M. Tech., Aerospace Engineering from Indian Institute Of Technology, Bombay.

What skills is Nishank Gupta known for?

Nishank Gupta is listed with skills including Business Strategy, Strategic Planning, Business Analysis, Sales Operations, Sales Process, Team Management, Operations Management, and Sales Management.

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