Sibitalent is a leading IT Staffing Services firm based out of Murphy, TX. At Sibitalent, we believe that the values, culture and structure of the organization are the pillars of any organization. Every single step that we take is aligned with our vision to become a word class globally recognized Staffing Service Firm and to create an extraordinary culture. Our employees are our biggest assets. The team at Sibitalent is highly skilled in their respective area with years of experience. Our team of Recruiters, Researchers, Data Scientists and Analysts work across several industry verticals and help businesses derives meaningful business insights leveraging our niche data collection and analytics solutions and support businesses in meeting their staffing needs. We provide staffing services all across United States. We provide candidates for contract, contract to hire and permanent positions. Our recruiting team acts as an advisor and matches to right talent to our client needs.

• Collaborated with hiring managers to understand job requirements and develop effective sourcing strategies.• Utilized various sourcing methods, including job boards, Dice, Career Builder, Tech Fetch, Monster, LinkedIn, and other professional networks, to identify qualified candidates.• Conducted thorough candidate screenings, including phone and video interviews, to evaluate technical skills, experience, and cultural fit.• Built and maintained a strong talent pipeline through proactive sourcing efforts.• Coordinated and scheduled candidate interviews with hiring managers, ensuring a smooth interview process.

• Collaborated with cross-functional teams, including developers and system administrators, to resolve technical issues and ensure a seamless customer experience.• Followed up with customers to ensure issue resolution and customer satisfaction.• Utilized CRM systems and ticketing tools to manage customer inquiries, track issues, and provide timely updates to customers.• Maintained accurate and detailed records of customer interactions and troubleshooting steps taken.• Contributed to the continuous improvement of processes and procedures by providing feedback and suggestions for enhancement.• Actively participated in training sessions to stay updated on product knowledge and technical skills.• Built and maintained strong relationships with clients, providing ongoing support and addressing their needs