Provide professional services for distribution and compliance management (DCM) software comprising Producer Central (PC), Onboarding and Self Service (OBSS) and Compensation for enterprise, medium and small customers in the insurance industry. Oversee day-to-day engineering activities across the customer implementations.

Worked as a freelance IT consultant to help organizations in analyzing, implementing, and evaluating IT projects to meet performance expectations. Has broad experience in both agile and waterfall methodologies. Served as a project manager, Agile coach, and Technology adviser. Led implementation of Jira and Confluence across the organization.

• Provided Project management for delivery of medium to large projects involving infrastructure, operating system and application software upgrade. Project teams from the US, UK, Far East and India were involved in the upgrades• Led initiatives to streamline end to end lifecycle of bringing a new process/service. Transitioned various processes and projects from the UK to India. • Successfully managed multi-year Discretionary Fund Management (DFM) Programme to enhance user experience for the DFMs, capability to pay DFMs directly rather than via advisers, and provide regulatory and management information reporting. Around 100 people worked on the programme. Fully accountable for all aspects of the delivery chain and managed project performance throughout execution and identified opportunities to optimize the execution.• Successfully setup and managed the Project Management Office (PMO) for WPFH line of business• Steered multi-year UK Strategy Transformational Programme which emerged as the largest implementation Fidelity has ever undertaken. Overall 370 people in UKFS Technology worked on the programme.• End-to-end project estimation, planning and tracking with knowledge of typical release, build, deployment and operation aspects of applications.• Managed stakeholder relationships with strong communication plans.• Delivered accurate and timely reporting for in-flight projects and programs• As Head of Testing managed 100+ member Testing function responsible for functional & performance testing. Spearheaded defect discovery to the left – focus on quality assurance and not “quality checking” in final stages of testing. Enhanced focus on DevOps.• Ensured test environments are refreshed periodically with production state to ensure testing is performed on representative data – the use of masking algorithms ensures client’s data is not available.

• Successfully setup the technical function in the Mohali center with a team size of 30. • Responsible for Tech delivery teams, pre-sales, consulting assignments, and providing architecture and technology solutions• Actively participated in organization strategy discussions and alignment with overall organization goals • Spearheaded mobile learning initiative of use of mobile devices in elearning, did multiple pre-sales call in the U.S. & U.K.• Emerged as the Certified Internal Assessor for Tata Business Excellence Model (TBEM) – based on Malcolm Baldrige National Quality Award of USA• Assessed by KPMG for CMM Level 5 certification and was Assessment Team Member (ATM) for PCMM Level 5 certification

• Successfully integrated German build with Indian build, created integrated build and publishing the build• Implemented a standardized deployment process that delivers patches, minor enhancements and major releases

• Took active part in the development of AMMAS - PunCom's ERP solution & worked on Financial Accounting System module. I also went to the USA for giving software demo and participate in discussions to customize the software as per US standards• PunCom was the official InfoTech provider for Wills Cricket World Cup 1996. Played a key role as Venue Manager at Cuttack, Patna, Kanpur and Mohali centres. The specific responsibilities included smooth operation and maintenance of the Systems during the World Cup in coordination with the teams from NIIT, HCL Frontline and HCL Comnet.• Worked on Windows based software for Lorain Products, USA that enables users to design and generate a price quotation for their own "unique" Vortex Power System. Went to Lorain (USA) for getting final acceptance of the software and imparting technical training to the users.• Implemented AMMAS - PunCom's ERP solution at multiple client locations in India.