Gurjit Kaur Email & Phone Number

Greater New York City Area

• Provide clerical support and maintain data base on PeopleSoft 9.2• Create Job Vacancy Notification (JVN) to advertise open positions atMTA• Contact prospective new hire to discuss processing procedures, create new hirepackages• Route qualified resumes to the department and prepare job offer letters• File personnel folders in the high density room• Contact New Hire to schedule processing dates and discuss documentations needed for new hire• Create offer letters for promotional employees• Review New-Hire documents to ensure employment documents are accurate before processing date• Investigate prior employment, job duties, responsibilities• Qualify candidates for a particular title, based on prior work experience and/or education

Greater New York City Area

• Process applications with accurate fees; revise documents as per Indian Consulate.• Ensure all escalations from consulate are handle as priority• Cross train employees• Ensure all passports and documents are delivered to applicant• Construct daily reports for amount of application processed and pending documents left over• Help applicants fill out applications and translate requirements and documents to applicants• Ensure all departments are up to date in processing.• Email applicants when documents are needed

Greater New York City Area

• Process visa applications with correct fees, requirements and procedures as per IndianConsulate.• Interacting with clients on a daily basis in person, over the phone, written communication to ensure alldocuments have been received, to resolve any complex situations.• In-scan passports into the system to show we have retrieved them from the consulate.• Ensure all passports are ready for collection at the time of pick-up• Create labels for passports to ship out, out-scan/ship passports to applicant

- Supervise a staff of up to 15 Human Resource team members to ensure adherence to quality standards, deadlines and proper procedures, while correcting errors or problems- Conduct training and orientation for HR team members- Communicate and implement VITA policies, procedures, and service standards to staff - Manage the client intake process- Organize and coordinate the activities of staff - Assign staff to various workstations to maintain efficiency - Resolve staff or client questions regarding policies and procedures- Resolving problems, escalated complaints, disputes or difficult client situations- Complete performance appraisals for staff and provide insight as to staff’s ability to be promoted- Analyze internal processes, recommend and implement procedural or policy changes to improve operations- Monitor the inventory of supplies and alert management to potential shortages- Translate written and verbal information for clients- Enforce all principles of the confidentiality agreement, dress code and code of conduct- Audit files to ensure proper paperwork are up to date - Supervise data entry for the client input sheets and ensure the database is updated and accurate- Act as a liaison with the Accounting Team Supervisors- Approve time sheets to verify hours worked. - Ensure attendance records for the attendance database are accurate. - Be aware of any special needs clients and reasonable accommodations to assist clients- Ensure compliance with Federal and State Labor Laws and VITA policy

Jamaica

- Open and close the lab- Assist students with any questions and help solve computer-related problems- Report any shortages of paper or ink cartridge- Fix printer jams- Answer the phone- Deliver technical related issues to Help Desk

- Apply cosmetics and skin care products to customers- Assist customers to select appropriate cosmetics and skin care products - At start of day, ensure the cash drawer is in good condition, verify the amount of cash, alert Financial Office of any discrepancy- At end of day, prove cash amount to receipts- Monitor the amount of money in the register and deliver excess funds to the Financial Office - Cross-sell Macy’s credit card- Secure inventory at the end of day- Alert security to potential fraud situations- Participate in departmental meetings

New York, New York

- Translate conversations between union management and union members- Translate documents regarding rules, regulations, procedures, policies, disciplinary actions & surveys- In preparation for union negations, survey union members regarding priorities for salaries, health insurance, retirement benefits and other potential enhancement to the union contract.- Attend department meetings to discuss progress regarding negotiations & status for the negotiating team- Complete daily logs, update union members’ personal information for the state of negotiations

Jamaica, New York

- Internship as part of a High School Travel & Tourism Program- Coordinate free weekly learning events for school children (pre-k through 2nd grade) including plays, storytelling of children’s literature and original children’s literary work - Promote events through creating and distributing flyers via e-mail, direct mail, and telephone contact- Track attendance at events, including the number of students and participating schools- Coordinate JAMS street fair including children’s entertainment, neighborhood vendors (non-profits) to make community members more aware of products, services and businesses available to them- Ensure all participating vendors signed contracts and made payments- Assist supervisor to obtain a permit to close a 10 block area of Jamaica Avenue

Master'S Degree, Human Resources Management/Personnel Administration, General

Bachelors Of Science, Business Administration And Management, General

Activities and Societies: President/ Founder of Human Resources Club