Gurleen Dhaliwal Email & Phone Number

Canada

Hamilton, On, Ca

Toronto, Ontario, Canada

Toronto, Ontario, Canada

- Receive and evaluate Canadian and United States employee accommodation requests and validate associated documentation while consulting and collaborating with the Employee and Manager, healthcare practitioners, and internal and external stakeholders, to ensure reasonable and appropriate accommodation- Provided education on legislation and principles pertaining to disability management and accommodation, and industry best practices through advice and consultation and presentations across business lines- Enhanced knowledge of policies, legislation and principles pertaining to disability management and accommodation, such as the Accessibility for Ontarians with Disabilities Act and Standards, Accessible Canada Act, Americans with Disability Act, Occupational Health & Safety Act, Ontario Human Rights Code, Employment Standards Act, and Workplace Safety and Insurance Act

Toronto, Ontario, Canada

- Volunteer role in the Employee Resource Group • Developed the yearly and three-year strategic plan, which involves events, priorities and opportunities to connect, learn and develop to influence change and promote accessibility for the full participation of persons of all abilities at the Bank• Led a team for regular maintenance of the ERG’s practices and processes, including managing the ERG budget and expenses, and implementing and analyzing key metrics for month-to-month operations• Planned and implemented key equity, diversity and inclusion initiatives: advancing global EDI strategy of the bank, driving business alignment, advancing professional development and education, fostering coaching, mentorship and sponsorship, activating community partnerships, and attracting diverse talent to the bank

Brantford, Ontario, Canada

- Provided continuous, comprehensive mental health services that involve assessment, consultation, education and treatment for people aged 14-35 who are experiencing symptoms of early psychosis, in addition to dual diagnoses and concurrent disorders, as well their families

Oakville, Ontario, Canada

- Completed an eight week placement in in-patient rehabilitation, working with individuals with various conditions, including stroke, post-COVID, fractures and falls, and other health complications- Completed initial assessments, planning and interventions with the goal of transitioning clients back to the community- Assessments and interventions: cognition (CPT, OSOT, MOCA, MVPT), ADLs (washing, dressing, transfers) and IADLs (meal preparation)

- Delegate tasks to the rest of the administrative assistant team to ensure duties were completed and executed in a timely and accurate fashion - Effectively communicate with customers in an attentive manner to resolve conflicts and address concerns - Recorded and systematized customer files to create a procedure of data maintenance that improved the company’s processes - Train incoming staff with the STORIS Point of Sale software, as well on cash, debit and credit transactions to ensure consistent and successful operations - Collaborated with a fundraising team to help organize the Wrap It up event, which has raised over $15000 for the Hamilton Food Share

Guelph, Ontario, Canada

- Provided occupational therapy and case management services to clients aged 14-35 in the early psychosis intervention program through client-centered practice, interprofessional teamwork, evidenced based practice and reflective practice- Developed and implemented groups for school readiness

Toronto, Ontario, Canada

- Created a five-year accessibility policy and plan in line with the Accessible Canada Act, that goes beyond the minimal legal requirements of Canadian and Provincial Accessibility Laws and the Human Rights Code- Enhanced knowledge of legislation applicable in the area of accessibility and workplace accommodation including current standards of the Integrated Accessibility Standards Regulation Policy, Regulation 191/11, under the Accessibility for Ontarians with Disabilities Act, 2005

Toronto, Ontario, Canada

- Developed and implemented the Accommodation and Inclusion Management program to help employers create accessible and inclusive workplaces for employees with disabilities - Provided online training and expert advice to help employers set up workplace accommodations such as adaptive technologies, ergonomic equipment, and individual needs assessment for employees- Sourcing and application of recommendations by subject matter experts outlining barriers and recommendations for workplace accommodations and ensuring they meet AIM service level agreement standards

Hamilton, Ontario, Canada

- Worked in an acute care setting to assess occupational performance issues and discharge needs, and provided appropriate recommendations/education to patients and their families- Reviewed medical charts, completed assessments (functional & cognitive), and documented all interactions on the Meditech System (electronic medical record) in fast-paced environment- Gained experience in discharge planning and making LHIN referrals- Communicated patient information during rounds and family conferences to key stakeholders to assist with decision-making

Hamilton

• Maintained effective communication, professionalism, and interpersonal skills externally to Hamilton Niagara Haldimand Brant- Local Health Integrated Network (LHIN) Case Managers, Nurses and Patients, as well as internally with Customer Service Representatives, Pharmacy staff, Customer Service Clinician, Warehouse and Transportation Departments. • Downloaded and prioritized all supply, medical and I.V. orders according to delivery date and time, and strengthened ability to multi-task in a fast-paced environment • Established effective time management, excellent keyboarding skills and a strong sense of detail while entering orders to ensure that the orders were complete and accurate. • Adhered and maintained corporate, regulatory and individual responsibilities supporting the Company’s quality management programs, supporting policies, procedures, work instructions, and relevant software (QSi)

Hamilton, Ontario

• Gathered and compiled data for the research study titled: “Reducing Anxiety in Patients Undergoing First-time Colonoscopy: A Pilot and Feasibility Study for Randomized Controlled Trial” • Contacted eligible patients for scheduling, and record, classify and summarize research data on intervention, questionnaires and scoring• Developed knowledge in the Meditech system used for electronic health records to determine eligible patients • Conducted structured participant interviews and follow-up with the research project

Hamilton, Ontario

Dr. Gurmit Singh Pathology & Molecular Medicine Lab• Developed knowledge in breast and prostate cancer induced bone-metastasis• Determined the best course of action to conduct experiments through decisive reasoning, as well as analyzed and adapted clinical techniques to perform them• Assisted with the library/ clinical research for two PhD students to formulate hypotheses, gather data and record findings• Established and maintained an online system for the lab’s Material Safety Data Sheets and expenses

Bachelor Of Health Sciences (Honours), Health Services/Allied Health/Health Sciences, General

Activities and Societies: Intramural Soccer, Bachelor of Health Sciences Society (BHSS) Buddy Program, Bachelor of Health Sciences.

Master'S Degree, Occupational Therapy/Therapist