• Lead morning and evening shifts at KFC & Taco Bell comprised of 5 team members with highest customer satisfaction.• Create management projection, inventory control, waste management, and daily DSR report to drive revenue.• Update internal ERP for shift operations to maximize profitability and efficiency.• Attending customers and answering daily calls on multiple lines and suggesting best product.• Maintaining a safe and clean environment to ensure highest customer satisfaction.

• Handle inbound /outbound calls in busy sector to meet business and client satisfaction.• Promote business products to customers via telecommunication process.• Record and report output of telecommunication to supervisor to monitor sales and services.• Handle clients’ complaints and other disputes professionally via phone and minimize conflict effectively.

Assist with month-end financial reports.Post journal entries.Help with accounts receivable, payable, and bank statement reconciliation.Assist with audits.Reconcile balance sheet accounts.Collaborate with the finance team on yearly forecasting efforts.Manage monthly tracking of physical inventory.