Gustav Borg Email & Phone Number

Gothenburg, Se

Gothenburg, Vastra Gotaland County, Sweden

As a Revenue Manager in Global Pricing, I make educated pricing decisions based on data and then implement and evaluate its effect to find the optimal pricing for the upcoming car programs at Volvo. This process involves both designing new models, as well as perfecting existing ones, to be used for both forecasting and measuring the effect of the pricing decisions. This entails looking at what effect they have on the cars’ perceived value and the volume changes this leads to, which in turn affect the cost of sales, leading to an intricate review cycle that needs to be fine tuned and optimised to achieve the ideal prices.The scope of my pricing covers the online (direct) and wholesale business at a global level. This involves creating a detailed pricing plan for each affected market to an increasing extent leading up to the cars’ release.In addition this, due to my long experience in hotel revenue management, I oversee the global pricing for all Volvo accessories (i.e. Volvo products not installed in the factory), where dynamic pricing and clustering is vital to be able to perform in the competitive landscape.

Gothenburg, Sweden

Godo Property is the market-leading Property Management System in Iceland for accommodations; mainly hotels, guesthouses, and apartments.- In addition to the system, Godo offers additional services such as Channel Expert and Price Management services, in which I lead a team of 5 revenue managers and analysts for a portfolio of approximately 70 accommodation partners. My tasks mainly revolve around determining daily rates/prices for the properties, online sales channel optimization, and overall hospitality consultation. It is a diverse position that puts high value on broad knowledge on not only revenue management, but rather the current hospitality industry as a whole. This is done by utilising my extensive experience and education in the industry, as well as keeping a close eye on current trends and developments in the market.- I assist in the continuous technical development of our system through integrations and by offering operational and strategic hotel and accommodations know-how.- I am the main point of contact, administrator and strategic optimiser for our white-labeled revenue management software “Primo" (white-labeled from the Swedish company “Price My Hotel Room”).

Amsterdam Area, Netherlands

As a Performance Manager, I was a trusted advisor and consultant who provided partners (out of of a personal portfolio of up to 100 high-performing accounts) with an enduring roadmap for success, supported by BookingSuite’s price optimisation software RateManager. Through the use of business intelligence and revenue management, I was responsible for providing metrics, analysis, industry expertise, and recommendations based on best practices, and developed a strategy for the partner to help them grow their businesses through realising the partners business goals and targets.Additionally, the job entailed optimisation and maintenance of partners platforms through contact with PMSs and Channel Managers and through collaboration with the various technical- and development departments continuously finding ways to improve the platform. This improvement was done through tweaking and finding best practises, thus increasing our ability to generate financial growth for the partners and therefore BookingSuite and Booking.com. The limited duration of this position was due to a shift of strategy within BookingSuite, leading to the the software RateManager being discontinued permanently.

Stockholm, Sweden

The purpose of this position was to build relations and to assist accommodation partners to increase sales through the online platform. This was mainly done by alternating one week of relationship management and proactive sales (of Booking.com programs and products) to the partners while located in the office. The other week consisted of traveling around for partner visits on location in my applicable markets. These visits were determined by myself ahead of each trip in order to maximise potential financial outcomes. In addition to a wide array of responsibilities outside of the original job tasks, I continuously hosted workshops and partner events to educate and promote Booking.com's programs and products and to show appreciation towards the partners. The overall success were measured on hard- and soft targets on both individual and office-wide basis, which were monitored and discussed continuously to be able to adjust the strategy accordingly.

Amsterdam Area, Netherlands

The main responsibilities as credit controller revolved around helping partners in regards to financial solutions, while ensuring collection of open invoices. This was enabled by creating great long-term relationships with the partners that was beneficial on a financial-, growth- and retention-based perspective. As the position in often cases was the first point of contact for the partners for issues beyond finance, it required a wide understanding of relationship management and the various departments and their responsibilities within the company

Amsterdam Area, Netherlands

The position at this clustered operation included preparing information for the daily managerial morning meetings through compiling and sending performance e-mails to all directors and GMs. Additionally, it greatly entailed gathering and reviewing reservation data and pick-up trends for my department. Weekly tasks, in addition to much more, included:• Loading and measuring Premium Occupancy statistics• Compiling Strategic Outlook reports designed to optimise total hotel revenue• Preparing Sales Strategy Packs for the weekly managerial sales strategy meetings• Reviewing the hotels’ sales and events departments’ group forecasting• Compile catering forecast figures for further analysis by the sales department

Paramaribo, Suriname

Working in Suriname as a management trainee of a newly opened/opening boutique hotel greatly increased my managerial skills as well as a wide array of skills in combination with the tasks needed to be conducted when a hotel first opens its doors. It entailed, in amongst others, communicating with online travel agencies, setting up all outlets of the hotel, ordering supplies, coming with innovative solutions in order to increase the initially low occupancy, as well as stepping in on operational level when deemed necessary.

Oslo, Norway

In order to gain more responsibilities and set day-time schedule, I transferred to this hotel within the same chain as Hotel Bastion. In this property, I obtained a lot of technical and practical hotel skills such as in depth reservation and conference correspondence and operation.

Oslo, Norway

Working in this prestigious hotel initially consisted of night auditing, however gradually started to include more day-time work, as my skills and knowledge increased. The job entailed standard front desk agent responsibilities and night auditing, using the property management system “Microsoft Dynamics NAV” (formerly known as Navision).

Oslo, Norway

This hotel taught me to, in addition to the regular tasks of a front desk agent, open/close sales of booking channels, perform night audits using the hotel management system “Hotsoft”, handling booking correspondence, conduct conference set-up/service/administration, and much more.

Bachelor'S Degree, Hospitality

Activities and Societies: Senti Questo Board member, KinderBar ManagerIn addition to the full-time studies of Hospitality Business.

Service Education

Bartendering School

Guide Course

Secondary School; University Entrance Level, Technical Orientation