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Gustavo Gonzalez is listed as Customer Education Leader Driving Adoption & Growth Through Learning | Human-Centered Creative | Win-Win Collaborator at WebPT, a company with 201 employees, based in Greater Phoenix Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Gustavo Gonzalez.
Gustavo Gonzalez previously worked as Lead Learning Experience Designer at Webpt and Technical Design Lead - Member Education at Webpt. Gustavo Gonzalez holds Design And Visual Communications, General from Collins College.
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I’m a Customer Education leader skilled in bringing together ideas, data, design, and most importantly, people to create value-rich learning products that drive scale, adoption, and growth.I have 7+ years of experience building entire learning ecosystems, including LMS implementation, content management systems, and all their content from interactive eLearning, engaging video tutorials, instructor-led programs, and webinars.My passion comes from leading and growing teams, building inter-team relationships, collaborating to bring big ideas to life, and delivering stellar content that accelerates customers’ time to value.---About WebPT and the Member Education Team.WebPT is the leading provider of cloud-based end-to-end business solutions designed specifically for rehab therapy professionals. The Member Education team partners with Product, Onboarding, Success, and Support teams to deliver the value of WebPT products and scale operational growth.
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Phoenix, AZ, US
Currently overhauling our Onboarding programs to a more scalable and data-driven design process. This work will allow our team to be more strategic about how we improve our course content, including being more prescriptive with our learning offerings, surfacing the right learning to the different customer segments and roles, and delivering it when it's.
Phoenix, AZ, US
As the Technical Design Lead, I manage the curriculum strategy, roadmap, and design for the WebPT University, which houses self-serve courses spanning multiple customer segments and ten different products.
Phoenix, AZ, US
Architect and build a holistic visual design strategy for across all Onboarding programs and products, including templates, color schemes, iconography, and interactions. Train & Mentor Instructional Designers and Content Specialists on our authoring tools, content management systems, and design standards.
Phoenix, AZ, US
Work independently with customer-facing teams in the design and review of self-serve Onboarding courses and support content.
Greenwood Village, Colorado, US
As a Content Manager, I oversaw the management and creation of job aids and other resources that support performance. Working directly with clients, operations managers, and end users to determine needs and create resources.Unique role in incorporating learning experiences into Knowledge Management platforms and content. Marrying the Instructional design.
Greenwood Village, Colorado, US
As a TTEC Instructional Designer, I worked directly with clients to understand their business goals and set about the ADDIE process to determine the best training methods to achieve them. Immersing myself in the business and collaborating directly with key stakeholders to understand their needs in order to fully explore opportunities for impactful.
Greenwood Village, Colorado, US
As a TTEC Lead Agent, I provided Tier 1 & 2 agents with guidance for case management and escalations. Additionally, I assisted Team Leads and Operations Managers with support in training initiatives, onboarding, and process development.Consistently a top performer in stack rankings and multiple achievement awards.
Greenwood Village, Colorado, US
Tier 2 Case Manager. Provided assistance to customers with case resolution, when the situation required advanced problem solving and follow-up with customers and other points of contact with the company.Consistently a top performer in stack-rankings, assisted other agents with achieving positive metrics, and received the Customer Service All-Star Award.
Other employees you can reach at webpt.com. View company contacts for 201 employees →
Clinton Elwell
Colleague at Webpt
Portland, Maine, United States, United States
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Tiffany Matthews
Colleague at Webpt
Phoenix, Arizona, United States, United States
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Kathleen Stanek
Colleague at Webpt
Queen Creek, Arizona, United States, United States
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TS
Thomas Skipper
Colleague at Webpt
Greater Phoenix Area, United States
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Heather Blackwell
Colleague at Webpt
Portland, Oregon, United States, United States
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MP
Mohan Parri
Colleague at Webpt
Andhra Pradesh, India, India
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MP
Madhusudhan Padala
Colleague at Webpt
Hyderabad, Telangana, India, India
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Surapally Poornachander
Colleague at Webpt
Hyderabad, Telangana, India, India
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VL
Vanessa Ly
Colleague at Webpt
Phoenix, Arizona, United States, United States
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JC
Janet Clark
Colleague at Webpt
Mesa, Arizona, United States, United States
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Quick answers generated from the profile data available on this page.
Gustavo Gonzalez works for WebPT.
Gustavo Gonzalez is listed as Customer Education Leader Driving Adoption & Growth Through Learning | Human-Centered Creative | Win-Win Collaborator at WebPT.
Gustavo Gonzalez is based in Greater Phoenix Area, United States, United States while working with WebPT.
Gustavo Gonzalez has worked for Webpt and Ttec.
Gustavo Gonzalez's colleagues at WebPT include Clinton Elwell, Tiffany Matthews, Kathleen Stanek, Thomas Skipper, and Heather Blackwell.
You can use AeroLeads to view verified contact signals for Gustavo Gonzalez at WebPT, including work email, phone, and LinkedIn data when available.
Gustavo Gonzalez holds Design And Visual Communications, General from Collins College.
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