Gustavo Sgarbi Email and Phone Number

Looking for Chemical Partners, import raw materials.

● Worked in the commercial area, liaising between LATAM and Germany office.● Worked for over 2 Years in selling software; developed upgrade software market.● Introduced all procedures for software selling business in Brazil. ● Provided direction for comprehensive project life cycles and fortifying client relationships to hiring top-performance staff, managing project budgets, streamlining operations, and achieving corporate objectives while containing costs.● Worked and lived in… Show more ● Worked in the commercial area, liaising between LATAM and Germany office.● Worked for over 2 Years in selling software; developed upgrade software market.● Introduced all procedures for software selling business in Brazil. ● Provided direction for comprehensive project life cycles and fortifying client relationships to hiring top-performance staff, managing project budgets, streamlining operations, and achieving corporate objectives while containing costs.● Worked and lived in Germany for 6 months for business software system training and learning.● Entrusted to work in Germany to help develop ZEISS Group's E-Learning Platform.● Provided German to English translation of E-Learning ZEISS portal framework and materials.● Focused on business development with major OEM customers.● Developed the company back office – Procedure of Incoming Orders until Revenue.● Prospected and developed new OEM clients, as well as in customer retention.● Created strategy to grow and start new products in the market – developed competitors analysis.● Dynamic and participative leadership in the selection of salespeople and commercial representatives.● Developed pricing tables and trade policy, with a focus on increasing profitability.● Prepared records for after-sales administration, as well as for daily sales.● Effectively completed daily reporting of goals, sales, and performance to the board.● Developed sales and customer service processes, client satisfaction indicators, and the management of large-size account contracts, as well as distribution channel development.● Managed financial dashboard – product contribution margin – Focus in P&L. Show less

● Trained 15 sellers and managed national sales of new products. Provided technical training for the Sales team in order to offer an in-depth understanding of the product. Increasing confidence of customers in the Sales team.● Trained on how to reach prospects, how to speak with the customer, and exploit customer potential using consultative approach. Developed distribution channel. Managed a sales cycle of 90 days from sales representatives .● Developed tailored training programs and… Show more ● Trained 15 sellers and managed national sales of new products. Provided technical training for the Sales team in order to offer an in-depth understanding of the product. Increasing confidence of customers in the Sales team.● Trained on how to reach prospects, how to speak with the customer, and exploit customer potential using consultative approach. Developed distribution channel. Managed a sales cycle of 90 days from sales representatives .● Developed tailored training programs and lectures for the sales team; also sales campaigns and trade policies. ● Developed the price list and prospect. Drew up a written record of all sales in order to manage after-sales service with a focus on retaining customers. ● Drew up sales procedures: e-mails, presentation of the company for potential prospects, and efficient phone calls.● Visited clients with the commercial team, 5 clients / week / seller. ● Ran track of sales, managing daily sales, and sales order approvals. ● Elaborated and negotiated contracts in general. Developed indicator for customer satisfaction and analyzing results. ● Supported management, sales budget, and sales forecast.● Achievements: Acquired strong negotiation with maximum of 150 days to finish the negotiation.● Successfully acquired 10 new customers per month. ● Developed a dynamic excel sheet for sales representatives to build the price.● Managed the team to achieve target of losing less than 1% of clients per month. ● 95% Target Customer NPS Satisfaction. ● Successfully managed the team to visit 10 customer/week.● Achieved sales target of 20MM year and average target price.● Successfully boosted the sales growth by 5% monthly. Show less

● Developed suppliers for project construction. Visited suppliers and chose the best material for each project.● Assembled industrial process flowchart; managed and decided employee tasks.● Choose the best material for each equipment to be compatible with the product produced.● Verified licenses and legal requirements of the product to be produced.● Provided Sales and Marketing Plan.● Provided production site planning and dimensioning, physical equipment and process… Show more ● Developed suppliers for project construction. Visited suppliers and chose the best material for each project.● Assembled industrial process flowchart; managed and decided employee tasks.● Choose the best material for each equipment to be compatible with the product produced.● Verified licenses and legal requirements of the product to be produced.● Provided Sales and Marketing Plan.● Provided production site planning and dimensioning, physical equipment and process layout.● Successfully chose product trade name in the Brazilian market.● Assembled all procedures and documents related to the product to be produced, technical data sheet, and customer support. Provided employee and all sales team training schedule and explained how to sell the product.● Successful Projects & Achievements: ● Product ARLA 32 Project (Automotive Liquid Reducing Agent).● Achieved 800k ROI after 6 months of production launch in the Brazilian market. ● Hired and managed 20 successful sales representatives.● Presented product and company for Large Consumers and Domestic Market Partners.● Researched raw material for Production Consumption in Chinese Market. Show less

● Provided production planning. Developed product label. ● Implemented ISO 9001 and ISO 14001. Acted as the company safety officer.● Developed PPE Sheets and Safety Training; controlled inventory daily.● Responsible for product purchase requisition. Prepared documents and spreadsheets of the production process.● Achievements: ● Successfully reduced work accidents by 20%.● Reduced client complaints in relation to quality product. ● Trained 10 clients in relation to… Show more ● Provided production planning. Developed product label. ● Implemented ISO 9001 and ISO 14001. Acted as the company safety officer.● Developed PPE Sheets and Safety Training; controlled inventory daily.● Responsible for product purchase requisition. Prepared documents and spreadsheets of the production process.● Achievements: ● Successfully reduced work accidents by 20%.● Reduced client complaints in relation to quality product. ● Trained 10 clients in relation to the use of the product. ● Designed and hosted workshop at the company to present company process, Open House.● PPE consumption reduction.● Trained employees on how to behave with customers and meet current standards. Show less