Responsibilities:* Analysis of needs, acquire the software and hardware necessary , service IT contract renewal, license renewal, predictive/preventive hardware and system maintenance and provide assistance to users and support team* Provide the company with expert opinions on new and emerging technologies that might become useful for doing business* Maintain systems and network computers on primary and backup sites * Maintain disaster recovery and failover plan on primary and backup sites* Manage projects within the field of Virtualization, Storage, Blade, Switchs, Data Centers, Microsoft Azure, Amazon AWS, Gateway SMTP, Groupware and Byod as Solution Architect/System Engineer. Technologies : WAP, ADFS, Azure, Office365, Azure ADConnect, Windows 2003/2008/2012/2016/2019/2022/XP/7/8/10/11, VMware vSphere 5.0/5.5/6.0/6.5/6.7,7.0 VMware vCenter 5.0/5.5/6.0, 6.5/6.7,7.0 VMware View 5.1/6.0, VMware SRM 5.1, VMware Horizon 7/8, Veam Backup 6.5/7/8/9/9.5/10, Veeam One 9/9.5/10, Citrix Xen Server 6.1, VMTurbo, Exchange 2007 (Cluster/NLB/SSL), Exchange 2013/2016 (DAG/NLB/SSL/Cross-Forest Migration), ForensIT, GalSync (Exchange Migration), AD (WINS, DNS, GPO, Script, File server, printserver, ADMT, InterForest Migration), Vircom Modus GATE 5.1/6.2, IIS 6 et 7, Sophos Enterprise Console, Sophos Email Appliance 5.5,0, WSUS, Symantec Endpoint 12, Symantec BackupExec 12, Acronis 11.5/12, HP Storage P6300 FC, HP Blade System C7000, Switchs Ethernet/SAN, QNAP SAN iSCSI, Apple (iPad, iPhone, iPod, MAC), Double-Take, Byod (BlackBerry 5.0.4, Z 10, android, iOS), Honeywell EBI, Juniper SRX 240, Fortigate 900D et 600D, Chassis Dell PowerEdge FX2, LTO 7 Dell Powervault T4 4000, Storage DellEMC SCV320, Switches Dell N4032F, Cisco 4500-X Catalyst, Cisco 3650, Cisco c3850, LANEX, ITIL V3.

Responsibilities:* Responsible for manage a company's help desk, network and telecom services* Oversee a staff of developer, engineer and technical analysts* Communicate with other departments in the company about business needs* Manage a company's technology budget, direct purchasing of systems* Oversee the monitoring and maintenance of IT assets across the company* Coordinate efforts with facilities management staff on the provision and maintenance of sites where technology is deployed* Endeavor to make technology and systems available around the clock, and establish disaster recovery or contingency plans to assure business continuity

* Responsible for providing technical support Technologies : Windows 2003/2008 (Wins, DNS, Active Directory, GPO, Scripts Shell), Windows (XP, Vista et 7), SBS 2003/2008, remote support (logmein, vnc, TS), BES 4/5 , Exchange 2003/2007/2010, IIS 6.0/7.0, digital certificates and email digital signatures, backup and VMware.

Responsibilities:* Trouble shoot and problem solve various software, business process, and end user issues. Maintaining information about Known Errors and Workarounds. Third level support.* Undertaking research for the root-causes of Incidents and thus ensures the enduring elimination of interruptions. Producing management information, including KPIs and reports.* Management of projects within the field of new technologies of Gateway SMTP infrastruscure, Groupware, Internet, Intranet and Security* Communicate effectively with users, software developers and IT analysts: gain solid understanding of reported issues and be able to reproduce them, understand the impact of issues on the business area, and explain solutions clearly and articulately.* Preparation of documentation for the IT environment. Authoring and conducting seminars, workshops and training to users and IT staff.Technologies : Windows NT/2000/2003/2008, Cluster (File Server, Exchange), Storages DELL, Servers IBM/HP/DELL, Exchange 5.5/2000/2003/2007, Mailenable Enterprise Edtion, Microsoft Isa Server 2006/2004/2000, Microsoft Proxy 2.0, IBM Lotus Domino R5, VMware vSphere 4, CheckPoint Firewall-1, Instant Messaging Wildfire, Trend Micro Suite (IMSS, IMSA, IWSS, IWSA, ScanMail, ControlManager and OfficeScan), Symantec for Exchange, Symantec BackupExec 11/12, Arcserver 9/11, Ntbackup, WhatsUp Gold, SNMPc, Apache, Tomcat, Linux, DNS (Primary, Secondary and reverse), IIS 4/5/6/7, troubleshooting Asp, Asp.net, ITIL and ARS Remedy.

Responsibilities:* Maintain and administer computer networks and related computing environments* Migrate from Neware 3.12 to Netware 5.1 and then to Windows 2008* Perform data backups and disaster recovery operations* Plan, coordinate, and implement network security measures to protect data, software, and hardware;* Design, configure, and test computer hardware, networking software and operating system software* Recommend changes to improve systems and network configurations, and determine hardware or software requirements.Technologies : Windows 2000/2003/2008/XP/Vista/7, Office 2003/2007, Linux Iptables, Symantec Fax, Symantec Antivirus Corporate Edition 8.0, servers Dell, switches, routers, printers, scanners, wi-fi, website and ERP.

Responsibilities:* Deploying of Domain Controllers Windows 2003* Migration from QMAIL to Exchange 2007* Configuring Mobile Services (Eletronic Mail) * Configuring backup Symantec BackupExec 11d* Deploying of Digital Certificates and Email Digital Signatures* Authoring and conducting workshops to users

* Coordinating and implementing a project to deploy 3 sites in 3 different cities (Recife, São Paulo and Bloomfield) Active Directory (Windows 2003) interconnected by VPN (Microsoft Isa Server 2004 and Linux) and migration from Lotus Domino R5 and Exchange 5.5 to Exchange 2003* Configuring Mobile Service (Eletronic Mail)* Deploying of SWUS, PrintServer, GPO, Antivirus and Backup

* Authorized support provide to Microsoft and Symantec.Technologies : Microsoft Windows 2000/2003, Microsoft Small Business and Symantec Antivirus Corporate Edition.

* Authorized support provide to Novell, Symantec and McAfee.Technologies : Novell Netware 3.12/4.11/5.0, Norton Antivirus Corporate Edition 7.6, Symantec Web Security and McAfee Active Virus Defense.

* Responsable for teleprocessing (modem, cashs, servidores and Terminal IBM3270) of Bank Real and Bandepe agencies* Responsable for the support to the structured cabling of the agencies and for the system migration from Unisys to Virtuos

* Authorized support provide to NovellTechnologies : Novell Netware 3.12/4.11/5.0, Netware for SAA et Zenworks

* Responsible for the support of Bank Bandepe IT users* Responsible for the network administration ( operating system, Unisys, Cashs, terminals, printers and cabling).

* Maintain and administer Netware 3.12/4.11, Sun Solaris and solstice clients

* Maintain, administer and support Windows NT network and Bank of Brazil OfficeBank.