Gustavo Santos Email & Phone Number

Working in the area of Information Technology (IT) as technician for medium and large size enterprises, developing standards and procedures for the implementation of Security Information Technology, using the best practices on Project Management; Service Level Agreements/Management (SLA/SLM), using the ITIL as my reference book; auditorship of processes and implementation of Security Information policy with COBIT, using standards as ISO/IEC 17799, 27001, 27002, 27005, 27701, 31000 and the Brazilian Government standards from DSIC and IN04 SLTI. In my career, I always try to get the expected results, reorganizing job and production processes, and doing so to guarantee the speed needed for the companies growth.Specialties: Managing teams / Team worker / presentations / public speaking; Negotiating skills ; Expert communicator ; Training; Customer service; Project management; Planning/Scheduling; Installation/testing/release/support; Network management/design/support; Knowledge of best practices (COBIT, ISO/IEC 17799, 27001, 27002, 27005, 31000, Brazilian Government standards from DSIC, Sarbanes Oxley, GDPR/LGPD and ITIL).

Listed skills include Firewalls, Security, Itil, Checkpoint, and 46 others.