As a Sales Operations Intern at Qlik, I had the privilege of immersing myself in a dynamic and challenging environment where I could apply my passion for technology and leadership. During my tenure with the team, I collaborated on the development of Business Intelligence (BI) applications that became indispensable tools for our sales team. My ability to understand the specific needs of sales professionals and translate them into practical solutions drove operational efficiency and strategic… Show more As a Sales Operations Intern at Qlik, I had the privilege of immersing myself in a dynamic and challenging environment where I could apply my passion for technology and leadership. During my tenure with the team, I collaborated on the development of Business Intelligence (BI) applications that became indispensable tools for our sales team. My ability to understand the specific needs of sales professionals and translate them into practical solutions drove operational efficiency and strategic decision-making within the organization.Furthermore, I had the opportunity to lead a team on strategic projects, where I applied my leadership skills to inspire and motivate my colleagues towards common goals. Through clear communication and fostering collaborative work, we were able to achieve exceptional results and further strengthen team spirit.Establishing and nurturing relationships with sales partners was also a crucial part of my role at Qlik. Working closely with these partners in Brazil and Latin America allowed me to identify and qualify business opportunities, significantly contributing to the growth and expansion of our business. My proactive approach and ability to build and maintain strong relationships were instrumental in expediting these negotiations and consequently, the success of these strategic partnerships.These experiences at Qlik were enriching and provided me with significant professional growth, reinforcing my passion for sales and operations. Show less

As an integral part of the team, I played a crucial role in institutional communication, content creation for training, testing new functionalities, and tool optimization.My responsibility in managing institutional communication allowed for an effective bridge between the development team and clients, ensuring a clear understanding of the solutions offered. I worked diligently in creating innovative training materials with the aid of Intercom, empowering users to maximize the ERP's… Show more As an integral part of the team, I played a crucial role in institutional communication, content creation for training, testing new functionalities, and tool optimization.My responsibility in managing institutional communication allowed for an effective bridge between the development team and clients, ensuring a clear understanding of the solutions offered. I worked diligently in creating innovative training materials with the aid of Intercom, empowering users to maximize the ERP's potential, thus promoting a superior user experience.My dedication to testing new functionalities played a crucial role in ensuring product quality. Through rigorous testing methods, I ensured that updates and feature additions met the highest standards of performance and reliability, promoting continuous customer satisfaction.Actively participating in tool optimization was an engaging journey where I constantly sought improvements and efficiencies. I closely collaborated with cross-functional teams to implement innovative solutions, enhancing the usability and effectiveness of the ERP. Show less

I played a crucial role as one of the individuals responsible for data processing for efficient import into the ERP system, ensuring the integrity and accuracy of information. My experience at DOit also involved developing customized implementation processes, optimizing the transition of clients to system solutions.In Brazil, I led successful implementations, focusing on a deep understanding of client needs and tailoring ERP systems accordingly. This experience provided me with valuable… Show more I played a crucial role as one of the individuals responsible for data processing for efficient import into the ERP system, ensuring the integrity and accuracy of information. My experience at DOit also involved developing customized implementation processes, optimizing the transition of clients to system solutions.In Brazil, I led successful implementations, focusing on a deep understanding of client needs and tailoring ERP systems accordingly. This experience provided me with valuable insights into the nuances of the local market and the ability to customize solutions to meet specific demands.Expanding my role to the United States, I faced complex challenges related to cultural and regulatory differences, enhancing my adaptability and problem-solving skills. I collaborated with the team to ensure smooth communication and efficient implementation. Show less

During my time at Citibank, I was responsible for assisting in the institution's brand identity regarding new products, implementing branding strategies. Additionally, I participated in the production of institutional campaigns, working closely with creative teams and promoting the bank's image.My contribution also extended to direct customer contact through social media. I developed and maintained exceptional customer service standards, prioritizing customer satisfaction and building… Show more During my time at Citibank, I was responsible for assisting in the institution's brand identity regarding new products, implementing branding strategies. Additionally, I participated in the production of institutional campaigns, working closely with creative teams and promoting the bank's image.My contribution also extended to direct customer contact through social media. I developed and maintained exceptional customer service standards, prioritizing customer satisfaction and building lasting relationships. As a result, we addressed the extensive queue and delays in customer service, and I was appointed responsible for customer service for Brazilian clients abroad, along with the U.S. team. Show less