Guy Bolduc Email & Phone Number

Westbrook, Maine, United States

Member of a team that provides administrative and engineering support for 250+ Microsoft SQL Servers and 2500+ SQL databases. Provide database support for a diverse internal customer base including clinical, production, enterprise reporting, financial, and facilities management teams. Planned and configured a highly available MS SQL environment to support an enterprise OBGYN application. Worked with Server Engineering team to have clustered virtual servers built to vendor specifications. Installed MS SQL server and configured availability group for high availability and disaster recovery. Built databases to vendor specifications and provided secure user access. Working on project to decommission legacy 2008 SQL servers. Identify application owners and stakeholders of legacy databases. Determine if legacy databases are still in use. Work with owners/vendors to migrate databases still in use to supported platforms. Provide technical support for SQL Servers and databases including configuration management, trouble calls, creation of logins, and users, configuring permissions, and assigning roles to users.Monitor SQL server and database performance and proactively address potential performance issues.

Westbrook, Maine, United States

Member of a team that provides administrative and engineering support for 2500+ Windows servers. Provide infrastructure support for Active Directory, Exchange, VMWare environments and various enterprise level Electronic Medical Records applications. Planned and implemented enterprise server monitoring and alerting system. Self trained in PRTG monitoring software. Led implementation team that installed and configured PRTG system. Created application Dashboards to provide application owners with quick access to server metrics. Manage and provide support for enterprise Public Key Infrastructure (PKI) system. Migrated system from SHA1 Root CA servers to SHA2 Root CA servers. Implemented scripted solution to provide reporting on Server SSL Certificate expiration dates. Replaced 85 server certificates, due to depricated GeotTrust Root CA certificate, over a two month period.Maintain and support shared enterprise IIS servers. Build and configure, to application specifications, websites for web based applications. Provide application owners and developers with support in making code run properly and securely in an IIS environment. Supported legacy Threat Management Gateway (TMG) Server. Configured firewall rules to provide secured external access to web applications hosted by internal servers. Migrated sites and rules from single physical TMG server to dual load balanced virtual TMG servers. Assisted with migrating sites on legacy TMG system to new Netscalers.

Lewiston/Auburn, Maine Area

Responsible for installation, maintenance, selection and support of server, network, and client equipment. Assured the stability of network infrastructure throughout four locations across central/western Maine. Responsible for technology related vendor management, contract and license administration. Project Manager for various IT initiatives. Maintained system documentation. Taught and mentored other IT personnel. Planned, implemented and led a roll out of special purpose laptops for 200 home healthcare professionals. Tested and selected hardware platform. Developed secured, user friendly software configuration. Implemented client to site vpn system for remote access to EMR data. Created end user and trainer manuals. Trained IT personnel in providing end user support. Acted as highest level support. Managed upgrade of WAN infrastructure from legacy Frame Relay to MPLS. Selected and purchased networking hardware. Redesigned TCP/IP structure to meet WAN providers requirements. Oversaw vendor technician's installation of networking equipment and cut overs ensuring minimal downtime. Migrated Windows application servers from legacy hardware to virtual environment. Attended VMWare training. Selected and purchased equipment. Installed and configured server hardware and VMWare ESX. Converted physical servers to virtual using VMWare tools.

Portland, Maine Area

Deployment and integration of Microsoft, Citrix, and Novell technologies. Developed designs for new network installations and upgrades to existing network infrastructures. Managed and carried out network implementation projects. Provided consultation and ongoing support to clients. Member of consulting team that created an Active Directory design for a large healthcare facility. Provided client with a multi-forest, multi-site, multi-domain design document. Included integration with existing BIND DNS and Novell eDirectory systems. Designed and implemented secured Exchange based email system for college staff and students. Migrated email accounts and email data store from legacy email system. Implemented Cisco remote access VPN system. Installed and configured anti-virus/anti-spam system.

Portland, Maine Area

Managed the installation of customer local and wide area networks. Developed sales proposals, defined scope of work, installed systems, and provided ongoing technical support. Maintained in-house local area network. Provided technical support to in-house MIS staff.

Portland, Maine Area

Provided in-house and on-site repair of PC and printer hardware.

Computer Technology

Electrical Engineering