I am a practical senior business/project manager with 23yrs service at Salomon/Citi, with holistic and hands-on experience of business management, operations, processing, control and supporting functions. Now a consultant, managing varied operational projects, covering ‘Front to Back’ Operational Process Reviews, Compliance issues, MiFID2, and GDPR, looking for challenges in a COO, Business, Programme or Project management environment.At Citi, I was Chief of Staff to the Head of Securities & Funds Services Ops, EMEA, a business of 3,000 staff, 28 countries, 7 report lines. I led the team responsible for and managed- - Collation & delivery of all business metrics/reporting - Control issues – applying appropriate mitigation and escalation to regional/global seniors- Regulatory change implementation. Exposure to MIFID2, AIFMD, EMIR - Programmes of business change, process and system optimisation - Managed relocation of 450 roles to Poland/India, delivered $20MM/year saves- Stakeholder management of Regional & Global Ops and function heads- Represent business to seniors incl. Tech, Risk, Legal, Compliance, Audit - Project managed resolution of regional operations issues – Moscow, Madrid, Dublin, Edinburgh, Glasgow - Designed/implemented regional InfoSec & Business Continuity programme Prior experience includes solid Operations grounding (13 yrs)- Settlements - High vol/value Fxd Inc, Equity, Syndicate and ECM- Income & Asset Servicing- Treasury, Funding, Product Support, Control, Client Money - Led Capital Markets Syndicate Ops. Structured settlement of Fxd Inc/IPO/ECM/SWAPS- Regional pre-Audit visits and audit issue mitigation18 yrs in the Territorial Army (HAC) have given me additional skills, plus an ability to think ‘outside the box’ and focus on target delivery, often under challenging conditions. I have PRINCE2 Practitioner, Securities Institute and ISMA certifications and am part way through a Masters Degree in Applied Project Management.