Guy Laurin

Guy Laurin Email and Phone Number

Product Owner - Recreational Vehicles at The Co-operators @ The Co-operators
ontario, canada
Guy Laurin's Location
Canada, Canada
Guy Laurin's Contact Details

Guy Laurin personal email

n/a

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About Guy Laurin

Throughout my 20+ years in senior-level product and project management, I’ve earned a reputation for advancing key organizational objectives, including revenue growth, market share expansion, and product innovation. I have spearheaded launches for multiple, first-to-market technology solutions and services, from conception to release.Along with my technical and project management proficiencies, I’m a business-savvy manager with the ability to drive operational efficiencies and cost-savings. My leadership background also includes assembling and motivating large, international teams of managers and analysts.Notable career highlights include: •Introduced next generation Mobile Applications – garnered 50% higher option rates than forecasted• Pioneered the organization’s next-generation POS program; lifted transaction volumes by 25%.• Unveiled a suite of payment solutions for Brazil market – captured 10% of the market• Led development of cutting-edge Mobile Pay & Pogo – drove $30M+ in revenue with double-digit YOY growth.• Winner of the “First Data Spotlight Award”. • Retained at-risk national airline accounts delivering $10M in annual revenue.Additionally, my practical experience is complemented by completion of a Project Management course (Schulich School of Business), the first year of a Masters’ in Professional and Technical Writing (York University), and fluency in French and English.I’m always happy to expand my professional network, please contact me here on LinkedIn or by email at: thelaurinclan@gmail.comSpecialities:• Driving Revenue & Sales Growth• Cultivating Innovative & Engaged Cultures• Short- and Long-Range Strategic Planning• Establishing New Market Segments• Capturing & Growing Market Share• Project Management and Execution• Product Development & Market Positioning• Sales & Marketing SupportInterested in applying my skills and experience towards new industries including Insurance, Banking and Finance.

Guy Laurin's Current Company Details
The Co-operators

The Co-Operators

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Product Owner - Recreational Vehicles at The Co-operators
ontario, canada
Website:
broker.ca
Employees:
1
Guy Laurin Work Experience Details
  • The Co-Operators
    Product Owner - Recreational Vehicles
    The Co-Operators Feb 2022 - Present
    Guelph, Ontario, Canada
    Responsible for driving key growth strategy of the Recreational Vehicles portfolio in both the Advisor and Digital space within the Home and Auto Product team. Work as part of an agile team to represent the needs and desires of the stakeholder community. Provide clarity on solution details and responsible for maintaining a prioritized list of work items required of the team to deliver business value. Collaborate with various stakeholders to resolve product issues and create seamless integration of the recreational vehicles strategy. Apply incremental delivery principles to drive the delivery of business value, communicating progress, eliciting feedback and enabling stakeholder reviews to validate processes. Partner with management to provide leadership and prioritize work for the team to ensure capabilities are in scope, on time and of high quality. Serve as the primary source of information for the team, delivering details of the items and offering clear definitions of the expected capability, the intended value to the customer and all acceptance criteria. Represent the department by owning issues, forming solutions and defining outcomes to effectively deliver on the roadmap.
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  • The Co-Operators
    Digital Product Manager/Product Owner - Digital, Omni-Channel Integration
    The Co-Operators Apr 2019 - Feb 2022
    Guelph, Ontario
    Recruited to drive innovation and be the industry leader in client engagement by working with business partners, IT and operations to enhance the client experience. Play a leadership role by building digital experiences that maximizes and creates value for our customers and the organization. Purposefully think strategically and align our initiatives to help the organization drive its business objectives on time and on budget. Instrumental in developing the co-operators mobile app including policy details, pink slips, in app payments, biometrics among other features for both iOS and Android with one hundred percent quality and on time. Client adoption rates increased from 5,000 users to 20,000 users, an increase of 75%. Introduced the ability to buy auto insurance online in the Quebec market; led development of online insurance quotes and purchases for individual and group clients. Managed solution backlog to introduce important go-to-market features including credit card payments, AMF regulations, Rate Reviews, and post MVP enhancements. Promoted to assume oversight of the Platform 0 next generation client portal migration (OLS 2.0) in support of the organizations ecxs strategy. Completed over 36 feature requirements ahead of schedule with a team of 6 BA’s while introducing new client features including new landing page, refreshed login/registration flows, claims progress bar, research center and calculators. Scheduled and prioritized the features/updates according to the business and client needs, while maintaining a good understanding of their expectations, needs and pain points through client research. Serve as the primary source of information for the teams, offering clear definitions of targeted capabilities and overall vision from initial requirements all the way through launch of the offering. Coach and support indirect reports throughout various teams to support the vision and release of the program.
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  • Cardtronics
    Director - Product - Canada & Mexico
    Cardtronics 2016 - Apr 2019
    Mississauga, Ontario
    Engaged to govern a portfolio of product development and delivery projects. Managed product roadmaps and long-range strategies; coordinated with internal/external clients to gather and draft requirements/future development opportunities; established business cases and project costs; and monitored industry trends and evolving market preferences. Directly supervised a team of 3 Product Managers and Analysts; controlled a $4M budget (including P&L responsibility).KEY RESULTS:• Instrumental in leading commercialization of new products (ATM, Card Issuance, and POS software) across the organization, for both retail and credit union/financial institution channels. • Introduced next generation Mobile Applications – garnered 50% higher option rates than forecasted; led development of a cutting-edge managed services solution and go-to-market strategy (Apple Pay, Samsung Pay, and Google Pay).• Promoted to assume oversight of both Canadian and Mexico Product development following Cardtronics acquisition of Direct Cash (2017); key contributor to post-acquisition integration and unification of go-to-market strategies.• Pioneered the organization’s next-generation POS program (contactless and mobile) and lifted transaction volumes by 25%; positioned program’s portfolio for lucrative sale to competitor.• Selected to create a business plan for a shared utility ATM model (Australia Market) – designed to reduce operating and customer acquisition costs.• Mitigated risk of fraud for financial institutions; implemented strengthened fraud rules for debit card programs.• Provided critical sales support and assisted with positioning new products with new/existing clients; included training, marketing materials, customer-facing presentations, and client consultations.
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  • First Data Corporation
    Vice President, Payment Solutions For Latin America, Caribbean & Canada
    First Data Corporation 2013 - 2015
    Toronto, Canada Area
    Recruited to lead global product roadmaps and key geographic expansions. Mandated with developing strategies and processes to reduce delivery costs and minimize time-to-market. Established a high-performance, international team; supervised 25 product professionals in Argentina, Brazil, Canada, the Caribbean, Mexico, and Uruguay. Directed Canadian PMO operations.KEY RESULTS:• Catalyzed delivery of first-to-market, next generation products in Brazil and Argentina (merchant and consumer geo-location mobile loyalty solutions).• Netted $1M in savings by minimizing development/certification costs and reducing time-to-market by 3-6 months; centralized previously dispersed software development processes.• Unveiled a suite of payment solutions to introduce First Data to Brazil market – captured 10% of the market on launch.• Introduced 4 terminal applications to achieve strictly mandated chip card dates for 20 Caribbean countries; optimized resources and schedules to ensure timely project execution.
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  • First Data Corporation
    Vice President, Payment Solutions
    First Data Corporation 2009 - 2013
    Toronto, Canada Area
    Engaged to build payment product team and establish the organization’s foothold in the Canadian “acquiring” market. Delivered all core payment acceptance products to support direct acquiring channel, including Stand Alone Terminals, WIFI/Bluetooth Devices, 3G terminals, Mobile Payments, e-Commerce, Currency Conversion and VAR/3rd Party programs. Directly managed a team of 6 payment product managers.KEY RESULTS:• Launched First Data to the Canadian market and propelled double-digit growth for 5 consecutive years.• Handpicked to spearhead a first-of-its-kind micro-merchant mobile solution for Bank of America.• Led development of cutting-edge Mobile Pay & Pogo – established the global standard (Europe, Asia, LATAM).• Pogo US drove $30M+ in revenue with double-digit YOY growth.• Received “First Data Spotlight Award” for executing Pogo project within aggressive 9-month deadline, navigating project complexity, and meeting deliverables. • Retained at-risk national airline accounts delivering $10M in annual revenue; uncovered a third-party, outsourced eCommerce solution to meet critical client and regulatory requirements.
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  • Moneris Solutions
    Account Manager/Program Manager, Marketing & Gateway Services
    Moneris Solutions 2006 - 2009
    Toronto, Canada Area
    Directed the Gateway Services LOB (20% of Moneris total revenue) and oversaw delivery of ABM issuing and acquiring services to financial institutions (BMO/RBC), white label providers, and Credit Unions. Supervised 11 business and technical experts.KEY RESULTS:• Powered upgrade to 80% of Canada’s ABM network and 30% of Credit Union-issued debit cards; developed and deployed an EMV program for gateways subscribers to Interac, MasterCard, and Visa brand acceptance.• Curtailed Gateway operating expenses by 25%; led migration of all systems and clients to a unified platform.• Created an ABM outsourcing program (targeting Ontario casinos) that generated $1M in annual revenue savings.• Drove strategic LOB expansion (both issuing and acquiring product offerings) to enable broader payment method support (Interac Interchange, Visa Debit, and Maestro Debit).
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Guy Laurin Skills

Business Development Electronic Payments Payment Card Processing Credit Cards Payments Debit Cards Mobile Payments Payment Systems Merchant Services Acquiring Relationship Management Banking Payment Gateways Business Analysis Financial Services Transaction Processing Project Management Cards Product Management E Payments Business Relationship Management

Guy Laurin Education Details

Frequently Asked Questions about Guy Laurin

What company does Guy Laurin work for?

Guy Laurin works for The Co-Operators

What is Guy Laurin's role at the current company?

Guy Laurin's current role is Product Owner - Recreational Vehicles at The Co-operators.

What is Guy Laurin's email address?

Guy Laurin's email address is gu****@****ash.net

What is Guy Laurin's direct phone number?

Guy Laurin's direct phone number is (800) 786*****

What schools did Guy Laurin attend?

Guy Laurin attended Disciplined Agile Consortium, Disciplined Agile Consortium, York University - Schulich School Of Business, York University - Schulich School Of Business, York University, Western University.

What are some of Guy Laurin's interests?

Guy Laurin has interest in Technology, Music, Sports, Fishing.

What skills is Guy Laurin known for?

Guy Laurin has skills like Business Development, Electronic Payments, Payment Card Processing, Credit Cards, Payments, Debit Cards, Mobile Payments, Payment Systems, Merchant Services, Acquiring, Relationship Management, Banking.

Who are Guy Laurin's colleagues?

Guy Laurin's colleagues are Taylor Warburton, Emily B., Alex Vladutu, Allegra N'kuli, Denis Lecocq, Arjun P., Suliat Ayoade-Adediran.

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