Guy M. Email & Phone Number

As a Senior Manager Optimisation and Enablement Digital at Bank of Queensland, I lead a team of professionals who are responsible for developing and implementing innovative and customer-centric solutions that enhance the bank's performance, efficiency, and competitiveness. With over ten years of experience in the outsourcing industry, financial markets, and sales strategy, I have a strong background in account management, financial forecasting and analysis, customer service, change management, and performance optimisation.My mission is to leverage my analytical skills, leadership abilities, and people development skills to deliver high-quality and cost-effective solutions that meet the needs and expectations of the bank's customers and stakeholders. I am passionate about finding new ways to improve the digital capabilities and processes of the bank, as well as fostering a culture of collaboration, innovation, and excellence among my team and across the organization.