• Designed and made bespoke jewellery sets, earrings, bracelets, rings and necklaces • First point of contact for clients’ enquiries, via phone, emails and in person• Conceptualised 2D and 3D prototype products using CAD and Rhino design software, and presented it to clients• Explored new materials and following the latest trends in the industry• Reworked designs based on customer feedback and consultation• Checked stock and ordering in items and materials when required• Developed and maintained the company’s annual client relations events• Managed collaboratively the company’s expenses and accounts.• Increased leadership and coordination skills,  and ability to solve problem in a high pressure and fast-moving environment• Identifed of and provided solutions to fit client needs

• Styled the models in preparation for jewellery photo shoots• Helped with the production and delivery of jewellery pieces• Listening to the client and fully understand the customer specification• Analysed the shape and the skin tone of the client to understand an appropriate design and stones required• Ensured excellent professional services at all time including last minute availability for adjustments at the request of the client which required having back up designs prepared• Gained thorough knowledge/understanding of how jewellery is made, manufactured, and engineered

• Learned how to upsell by offering the customers suitable accessories to complement their current purchases• Partnered with Product Manager in set-up and presenting to divisions at line previews and buy meetings for area of responsibility• Researched and recommended trends and colour stories for each season and category• Sketched ideas and concepts designs to convey to the merchandising team• Took initiative and ownership of all work, within a fast paced environment

• Designed the jewellery pieces from start to finish• Engineered pieces with minimal design issue and timely solved design misconception problems before production• Ensuring timely and superior professional delivery of final jewellery from design to production