Guy Shackleton Email & Phone Number

London, England, United Kingdom

Forged the way to enable international users to work safely in a modern environment by migrating all international data to SharePoint.Enabled monitoring of business correspondence on international corporate mobile phones.✔︎ Advanced the project management capability by implementing a best-practice framework and mentoring project managers.✔︎ Led the migration of international data from Netapp file shares to Microsoft Office 365 (SharePoint) platform.✔︎ Led the rollout of corporate iPhones to the international population, enabling preservation of business correspondence to comply with new regulatory requirements.

Cambridge, United Kingdom

Designed and delivered bespoke coaching projects to enable leadership teams to perform better, optimise project management activities and achieve organisational alignment on top business priorities.✔︎ Successfully connected with over 50 CEOs, created awareness about the value of the coaching products and negotiated 10 leadership coaching projects in 2019/20.✔︎ Conducted executive team interviews, implemented specialist diagnostic tools, and facilitated coaching workshops to achieve greater team performance and better results on Key Performance Indicators (KPIs).

Newport, Wales, United Kingdom

Helped drive the realisation of the ONS’s vision to enable policy and decision-makers to draw on up-to-date evidence and analysis in order to provide rapid answers to priority policy questions.✔︎ Implemented and managed an optimised approach for capturing and fulfilling business requirements enabling accurate visibility of the delivery landscape and robust prioritisation.✔︎ Delivered the first cross-government analytical projects on the new Integrated Data Service (IDS) platform by bringing together analysts, data, information governance, and technical expertise.✔︎ Led the curation of business processes, technical capabilities, and security evidence required to achieve Digital Economy Act (DEA) accreditation for the IDS to transform ONS’s capability to enable faster and wider collaborative analysis of complex data for the public good.

Cambridge, United Kingdom

Engaged the project board to develop the business case and optimal approach to managing quality, benefits, risk, change and communication. Negotiated with Senior Users, Senior Suppliers and Team Managers to agree clear plans within approved time, cost and quality tolerances. Led the Technical Team and effectively managed risks and issues to ensure timely delivery of project stages and fit for purpose project products.✔︎ Managed risks and issues that enabled work packages for over 50 separate suppliers across Europe to be delivered on time, within budget, and safely handed over to Operations. ✔︎ Maintained positive relationships with senior management teams at Hyundai, Nissan, Toyota, and Kia by using an effective communication strategy and quality management reports.✔︎ Successfully delivered project products which increased business revenue by almost 20%.

London, England, United Kingdom

Analysed the IT department’s strategic objectives and assembled business cases to articulate the benefits of proposed projects to senior management. Negotiated optimal investment of project funds to initiate projects which would provide the greatest business value.✔︎ Effectively managed communication across all business units to agree a fair way of prioritising projects and agree a shortlist of proposed projects for approval.✔︎ Negotiated funding with senior management to initiate projects which would offer the best value in line with business priorities.

Johannesburg Area, South Africa

Analysed the current challenges and desired outcomes of all relevant IT Service stakeholders, then refined them into specific objectives. Created a strategic plan to implement a new operating framework and achieve objectives. Provided direction, subject matter expertise and “hands on” support to complete project deliverables. Defined a benefits management strategy and educated users to embed new framework and achieve tangible benefits.✔︎ Launched a new proactive service monitoring capability which reduced business-critical incidents by 30%.✔︎ Avoided costs of R10m (£700k) by recovering CPU resources from under-utilised systems to satisfy new business demand.✔︎ Unified fragmented groups of people into cohesive teams following controlled processes with integrated tools.

London, United Kingdom

Led a global team to manage capacity monitoring across all IT infrastructure technologies. Accurately forecasted capacity utilisation against business demand to proactively reduce the impact of capacity constraints. Chaired regular meetings with key stakeholders and initiated actions to avoid service disruption or project delays.✔︎ Slashed the number of capacity-related incidents on business-critical systems by over 25%.✔︎ Recovered 200 TB of spare NAS storage offsetting purchases of new hardware by over $500k.✔︎ Identified and corrected 118 TB worth of un-billed NAS storage which increased annual revenue for the Storage Team by almost $120k

Ba Hons, Business & Computing

A Levels