A results-focussed professional with 23 years’ experience of enabling positive business change and delivering value at organisations around the world. Proven ability of communicating with technical and non-technical stakeholders at all levels, and achieving tangible benefits that make a significant difference to people and the business.Areas of ExpertiseProject Management | Business Analysis | Communication Skills | Management Reporting | Influencing and Negotiating | Stakeholder Engagement | Team Leadership | Risk Management | Benefit RealisationAccomplishments✅ Forged the way to enable Nuveen International users to work safely in a modern environment by migrating all data to SharePoint. Implemented Compliance controls in response to regulatory requirements by provisioning international users with monitored iPhones.✅ Delivered the first cross-government analytical projects for the Office of National Statistics on the new Integrated Data Service (IDS) platform by bringing together analysts, data, information governance, and technical expertise to enable collaborative analysis of complex data for the public good.✅ Delivered multiple projects simultaneously to drive business revenue up by over 20% at Infomedia.✅ Created strong business cases and successfully delivered key projects to enhance priority IT services and achieve significant financial benefits at Standard Bank of South Africa (E.g. £700k cost avoidance by recovering Mainframe CPU resources).✅ Implemented and governed a global process to manage IT infrastructure resources and reduced the number of capacity-related incidents on business-critical systems by over 25% at J.P. Morgan Chase.
Listed skills include Itil, Project Delivery, It Service Management, Project Management, and 25 others.