Gv Sainath Email & Phone Number

Having around 2 years of IT experience as a Maintenance and Production Support Engineer of software applications. An astute professional with UNIX, Oracle, and Shell Scripting. Good exposure to GREP, AWK and SED concepts. Responsible for providing support at L1&L2 level depending on the priority. Extensively worked on FTP, SCP and SFTP commands. Writing SQL queries as per the business requirements. Having Good knowledge of Crontab command. Core competencies include Problem, Change, and Incident Management.Worked on WinSCP and MySQL Workbench. Having good knowledge of the ITIL process Implementation of Documents according to the client’s requirement. Providing production support to applications and maintaining the SLA. Monitoring tools like Grafana, And Kibana Having hands-on working experience on Jira, Asana and BMC Remedy Tool ticketing tools. Good explorer in logs tools used Kibana and checking container logs.esolving skills.Interested in learning new technologies and techniques..

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  Production Support Engineer

  Opteamix

  Jul 2022 - Present - Bengaluru, Karnataka, India

  The main objective of my project is to make corporate people process the customer’s orders up to their needs from a remote place. This project is very user-friendly for all the customers as well as it is beneficial to the company in all aspects including the economy. This project has two modules End User module and the Administration module. The end user module provides customers with different facilities like knowing details about the company, products, customers, branches, distributors, accessories, spare parts, etc. sending orders, and getting feedback from the company. The administration module maintains different security aspects of the company. The super user maintains the whole database. He has the authority to do anything regarding operations like installing new branches and granting different accessing permissions to the company people. Orders are processed through this module.