Guru Prasad Gv Email & Phone Number

As an SRE-II at Nutanix, I am dedicated to delivering exceptional technical support and service to our customers. I work directly with clients to troubleshoot, debug, and resolve complex technical issues, collaborating closely with our development team to enhance product functionality and performance. My role involves improving product serviceability, testing new features, and developing tools to scale deployments and infrastructure.With over seven years of experience in the information technology and managed services industry, I bring a wealth of expertise to my role. Previously, I served as a Storage & Backup Engineer at Rackspace Technology, where I provided top-tier managed services for data storage and backup solutions using technologies such as Isilon, Data Domain, and Commvault. Prior to that, I held positions at Commvault, Dover Corporation, and Dell EMC, honing my skills in data storage, backup, recovery, and IT service management.I hold a Bachelor of Engineering (B.Eng.) in Mechanical from Adhiyamaan College of Engineering and am certified in ITIL V3 foundations. My passion for learning new technologies and delivering exceptional customer service drives me to excel in my role.In addition to my technical skills, I bring excellent written and verbal communication abilities, allowing me to effectively collaborate with diverse teams and communicate complex ideas. I am deeply committed to customer success and go above and beyond to ensure our clients get the most out of their investment in the Nutanix platform.If you're seeking a dedicated professional with a proven track record in technical support and customer service, I invite you to connect with me.

Listed skills include Microsoft Office, Commvault, Troubleshooting, Microsoft Excel, and 6 others.