Glenn Cannon Email & Phone Number

Nashua, Nh

Medford, Massachusetts, United States

 Facilitated training curriculum for both new hires and management to enhance banking knowledge and skills in tellers, computer platform, loans, sales, business banking, leadership, and banking basics. Mentored staff of coaches who train new associates during their first 90 days of employment. Modified training style to fit needs of participants. Provided coaching and feedback to colleagues and stakeholders to solidify learning. Prepared, organize and manage the training environment to foster a learning culture. Provided management with assessments of associates as appropriate Demonstrated a knowledge of “best practice” methods in course delivery. Continually sought feedback from end users in regards to application of classroom learning and applied in classroom for improved participant results.CERTIFICATIONSCertified to facilitate curriculums from:Achieve Global, Franklin Covey, and Hemsley FraserCertified in customized internal training covering:Leadership, Management, Sales, Banker, Lending, Business Banking, Teller, Computer Platforms and Banking Basics

Medford, Ma

Facilitated all training and development classes and assisted in day-to-day operations of training department. Oversaw and encouraged coaching staff to ensure the proper delivery of courses. Measured the success of course completion. Created and monitored departmental training calendar. Partnered with leaders from across the organization to ensure successful program launches of new curriculum and initiatives

Medford, Massachusetts, United States

Facilitated Training curriculum to colleagues in their first 90 days of employment.• Delivered classes that included Sales, Banker, Teller and LendingHighlights of Prior ExperienceBranch Manager, Allston, MA Oversaw all branch operations including recruiting, training and operations.• Supervised a team of 8+ associates while overseeing cash management, sales, service and P & L responsibilities.