Gwendolyn Mack Email & Phone Number

Shreveport, Louisiana Area

• Responsible for developing, facilitating, and implementing outreach activities, special events, programs, and presentations which support member education and health plan awareness within the Medicaid population and the community.• Responsible for developing and maintaining relationships with community contacts. Maintaining marketing guideline compliance with the appropriate state’s laws and regulations.

Shreveport, Louisiana, United States

• Worked closely with patients in a fast-paced, client-oriented healthcare facility to ensure timely access, registration, screening, processing, and clearance of those seeking treatment.• Use of organizational and administrative skills to handle various financial affairs including payment processing and insurance claim verification.• Interpersonal abilities were used to regularly bridge communication gaps between patients and treatment team.• Knowledge of insurance and medical terminology were helpful in fielding client inquires on payment concerns, treatment plans, and cost estimations.