Gwendolyn Mack Email & Phone Number

Shreveport, Louisiana Area

• Responsible for developing, facilitating, and implementing outreach activities, special events, programs, and presentations which support member education and health plan awareness within the Medicaid population and.
• Responsible for developing and maintaining relationships with community contacts. Maintaining marketing guideline compliance with the appropriate state’s laws and regulations.

Shreveport, Louisiana, United States

• Worked closely with patients in a fast-paced, client-oriented healthcare facility to ensure timely access, registration, screening, processing, and clearance of those seeking treatment.
• Use of organizational and administrative skills to handle various financial affairs including payment processing and insurance claim verification.
• Interpersonal abilities were used to regularly bridge communication gaps between patients and treatment team.
• Knowledge of insurance and medical terminology were helpful in fielding client inquires on payment concerns, treatment plans, and cost estimations.