Gladys White Scott Email & Phone Number

United States

Responsibility change and promotion

United States

•Coordinate and execute master data creation, updates and analysis using various systems including SAP and Salesforce.com to include set-up and maintenance of customer accounts and pricing.•Assist in the development and enforcement of global standardized business practices for data entry•Implement and enforce “Customer Master Data” data standards and guidelines•Act as a gatekeeper for new data that does not meet the set business requirements•Ensure inbound data has been scrubbed and is formatted to meet minimum requirements prior to input into Salesforce.com and SAP•Act as key contact for problem resolution and analysis relating to master data. Accomplished through daily monitoring of shared email Inbox or direct contact from key internal customers including Contracts, Regional Sales Coordinators, Order Management, Corporate Accounts, Field Sales, Service, or other functional experts•Work with Sales Operations Business Systems team to help measure and maintain high degree of data integrity, quality and consistency•Identify weaknesses within processes and follow-up with recommendations to department supervisors.•Serve as one of the primary points of contact into IT team for sales business owners and SFDC super users•Work on specific projects as required•Design, modify and provide training for new hires on Master Data team and to external departments on master data processes and procedures

Sunnyvale, Ca

Job DescriptionAs a Sales Operations, Customer Master Data Analyst, you will support and reinforce the company’s vision of Salesforce.com as an enterprise sales productivity tool. You will also have SAP Customer Master back-up responsibility. You’ll help formulate, implement and support the best business practices of the organization. You will be directly accountable for the accuracy and integrity of the Customer data in the Salesforce.com and SAP systems. You’ll deliver recommendations and detailed execution plans for ongoing improvements of our standardized best business practices related to CRM Master Data. You’ll be instrumental in keeping the system useful and relevant to the sales users and management.The Master Data Analyst is responsible for master data integrity and adherence to governance standards. This role is a tactical focal point for master data business processes, root cause analysis and drives awareness of master data within the business. The Customer Master Data Analyst will also document as-is and to-be Master Data business processes and provide training to new team members. These master data processes support planning, manufacturing, commercial, logistics, order processing, data sync, marketing and sales organizations. This position may also provide back-up support to the Sr. Customer Master Data Manager. Key Responsibilities: The Customer Master Data Analyst is accountable for the accuracy, completeness, timeliness and management of master data collection. Comply with business standards and procedures, as well as work to continuously improve data standards, quality, reporting and processes that include original input, change functions, auditing and data cleansing.

Sunnyvale, Ca

Utilize deductive reasoning and critical thinking skills to receive, review, understand, clarify and input data into critical company databases while using cooperative communication between various Commercial Ops stake holders to achieve the best possible data integrity and records keeping practices.•Input customer pricing, address, notes and other data into and across various databases with the utmost attention to detail, urgency, and accuracy•Receive, verify, and process customer-related data for accuracy, completeness, and conformance with procedure•Recognize discrepancies and seek corrective solutions through research and cross department communication•Generate and manipulate various reports as needed•Contribute to the evolution of processes as responsibilities change and grow within the Master Data Group•Other duties and projects as assigned

Sunnyvale, Ca

•Receive, review, and input contract information into various databases.•Capture and write process and procedure documents for portion of the contracts processing process.

Sunnyvale

•Coordinate and schedule interviews for R&D, Operations, Quality, Regulatory, and Reimbursement •Partner with recruiters to post requisitions to various internet sites•Draft offer letters and prepare offer packets; ensure onboarding for all temporary workers•Coordinate candidate travel and process candidate expense reports•Work directly with hiring managers and staffing agencies to identify talent for temporary positions•Participate in Round Table discussions to gather feedback on candidates•Manage and track temporary employees through weekly reporting, requisition management, and communication with managers to identify and fill temporary employee requisitions•Initiate and complete temporary worker conversions to full time employees status using iCIMS•Check references, initiate and monitor background checks. Interface with candidates to ensure proper documentation for background requirements•Administer English assessment tests to potential temporary manufacturing workers and evaluate results Highlights of accomplishments: Developed a welcome letter for inclusion with offer packets Created a staffing Fed-Ex login and implemented return shipping process for offers Improved requisition folder checklist to better reflect different hire types Implemented color coding system for requisition folders Proactively sent monthly emails to managers to enable better tracking of the end dates of temporary workers to facilitate decision making Researched additional websites for requisition posting Part of a team to revitalize ERP program

Mountain View, Ca

•Manage the day to day workings of the office: facilities coordination, liaison between home office and Mountain View office, shipping and receiving, office supply levels, event planning, and charity drives•Own the Permanente Recruitment processes for foreign employees and acted as HR representative for new hire paperwork process•Work closely with Director of HR and CFO at Core Mobility. Managed facilities coordination, AP check processing, travel, candidate coordination, reviewing and approving employee expense reports, corporate credit card reconciliation, management of individual and corporate NDAs, shipping/receiving, event planning, supply ordering for office and break room supplies

Santa Clara, Ca

•Support SVP of Legal and VP of Corporate Planning by processing invoices and expense reports, electronic filing and managing new legal files, meeting planning and support, calendaring, correspondence, travel, and maintaining division organizational charts

Cupertino, Ca

•Hired to support the SVP of HR with calendaring, expenses, travel, and to provide backup support for the CEO•Support the HR Business Partners with travel, PAN processing, interview coordination•Collect exit interview data and used that data to create a tracking report to monitor the key concerns of exiting employees•Redesign the HR intranet page using the corporate wiki interface

Mountain View, Ca

•Provide executive support for Kintana founders and other ITG executives to include calendaring, travel, expense reporting, and correspondence•Produce reports and presentations for directors and executives•Assist HR with coordinating interviews, candidate travel and expense reports; work with facilities for on-boarding new hires

Redwood City, Ca

•Receptionist : greet guests, answer switchboard, direct inquires, verify employee identification•Corporate Concierge: research employee requests such as directions, venues, restaurants; work with onsite vendors such as dry cleaner, car wash, masseuse; obtain recreational discounts from local destinations such as amusement parks; coordinate charity drives