Greg Williams Email & Phone Number

Washington, District Of Columbia, United States

The Center for Defense Information at POGO aims to build a far more effective national security policy at a significantly lower cost. Since 1971, CDI has been fighting to build the most pragmatic national security strategy possible, regardless of politics, partisanship, or parochial interests. Since it joined POGO in 2012, CDI has advocated for a sensible defense budget, pushing Congress and the Pentagon toward policies that best serve the needs of our nation and the members of our armed… Show more The Center for Defense Information at POGO aims to build a far more effective national security policy at a significantly lower cost. Since 1971, CDI has been fighting to build the most pragmatic national security strategy possible, regardless of politics, partisanship, or parochial interests. Since it joined POGO in 2012, CDI has advocated for a sensible defense budget, pushing Congress and the Pentagon toward policies that best serve the needs of our nation and the members of our armed services, not the interests of corporations or their shareholders. Show less

El Cerrito, California, United States

Climate Money Watchdog is a nonpartisan independent watchdog that investigates and exposes waste, corruption, abuse of power with a focus on government expenditures related to climate change mitigation and environmental remediation. ​When the government and private organizations fail the public or silence those who report wrongdoing, we will be there as an open or anonymous place for them to help expose the corruption and maleficence. We champion reforms to achieve more… Show more Climate Money Watchdog is a nonpartisan independent watchdog that investigates and exposes waste, corruption, abuse of power with a focus on government expenditures related to climate change mitigation and environmental remediation. ​When the government and private organizations fail the public or silence those who report wrongdoing, we will be there as an open or anonymous place for them to help expose the corruption and maleficence. We champion reforms to achieve more effective, ethical, and accountable federal, state, and local government that safeguards constitutional principles and fiscal responsibility for climate and environmental spending. Show less

Woodstock, Ny

Manage the development and introduction of new electric cooling fans to Rotron's catalog of thousands of high-efficiency fans.

Beacon, New York, United States

Newbury, New Hampshire, United States

Oversee a department responsible for the identification of individuals and institutions most in need of personal protective equipment (PPE), match them with donations currently in the millions of pieces of PPE, and arrange delivery.Delivered 7.8 million pieces of donated PPE to needy organizations during COVID-19 pandemic for 0.4¢ eachIn six months, tripled throughput of PPE by using pro-bono warehouses to increase logistical efficiencyStreamlined tracking/reporting to… Show more Oversee a department responsible for the identification of individuals and institutions most in need of personal protective equipment (PPE), match them with donations currently in the millions of pieces of PPE, and arrange delivery.Delivered 7.8 million pieces of donated PPE to needy organizations during COVID-19 pandemic for 0.4¢ eachIn six months, tripled throughput of PPE by using pro-bono warehouses to increase logistical efficiencyStreamlined tracking/reporting to allocate PPE according to quantitative equity metrics Show less

Beacon, Ny

Stabilized organization, avoiding bankruptcy, without pay. Increased revenues sufficiently in five months to take a salary and hire a Director of Development.• Improved the overall condition of the eponymous 50-year-old, 100’ wooden sloop, continuing its operation through the COVID-19 pandemic, making it the oldest wooden ship in continuous operation under a single private owner in the world.• Virtualized the annual Clearwater Festival with over 70 artists in less than two months… Show more Stabilized organization, avoiding bankruptcy, without pay. Increased revenues sufficiently in five months to take a salary and hire a Director of Development.• Improved the overall condition of the eponymous 50-year-old, 100’ wooden sloop, continuing its operation through the COVID-19 pandemic, making it the oldest wooden ship in continuous operation under a single private owner in the world.• Virtualized the annual Clearwater Festival with over 70 artists in less than two months, raising $60K, more than the previous three years combined.• Re-engaged the descendants of founders Pete & Toshi Seeger after years of non-participation.• Transitioned office staff and board operations in response to COVID-19 in less than a week.• Recruited two new board presidents five new directors and three additional director candidates. Show less

Greater Seattle Area

Seattle, Wa

Managed collaboration platforms including Microsoft Exchange, SharePoint and Lync for all 190K Amazon employees across six continents with a team of six engineers and one program manager.• Migrated 160,000 users on 6 continents to geographically-distributed Lync Enterprise Voice platform in AWS, creating the first PSTN-integrated reference case, and the largest Lync AWS reference case by a factor of five. Negotiated Microsoft support for a custom SQL geographic fault tolerance… Show more Managed collaboration platforms including Microsoft Exchange, SharePoint and Lync for all 190K Amazon employees across six continents with a team of six engineers and one program manager.• Migrated 160,000 users on 6 continents to geographically-distributed Lync Enterprise Voice platform in AWS, creating the first PSTN-integrated reference case, and the largest Lync AWS reference case by a factor of five. Negotiated Microsoft support for a custom SQL geographic fault tolerance solution.• Migrated a 10,000 site collection SharePoint infrastructure from physical hardware to Amazon Web Services, creating a reference case 5X the size of any other AWS SharePoint implementation. Negotiated Microsoft support for geographic fault-tolerant configuration leveraging AWS Availability Zones.• Migrated 180,000 users on 6 continents to a geographically-distributed Exchange 2013 infrastructure, creating a reference case 5X the size of any other AWS Exchange implementation, with two engineers. Show less

Greater Seattle Area

Responsible for merging service delivery operations for colocation business and extending them to a third location in downtown Seattle. Establish regional reputation for rapid deployment of custom, high-power-density (500+ w/sqft) solutions. • Successfully completed update and overhaul of 16,000SF data center in less than four months, doubling power capacity from 1.5Mw to 3.0Mw.• Merge 24x7 operations of colocation/managed hosting firm through 100% turn-over of IT engineering… Show more Responsible for merging service delivery operations for colocation business and extending them to a third location in downtown Seattle. Establish regional reputation for rapid deployment of custom, high-power-density (500+ w/sqft) solutions. • Successfully completed update and overhaul of 16,000SF data center in less than four months, doubling power capacity from 1.5Mw to 3.0Mw.• Merge 24x7 operations of colocation/managed hosting firm through 100% turn-over of IT engineering and managed hosting support staff with <2% customer attrition.• Defined, hired and managed support team for legacy managed services line of business encompassing single- and multi-tenant Windows, Linux and MacOS web and database services.• Maintained positive managed hosting cash flow and 24x7 support with staff of 3 supporting 300+SKU’s across 1,000+customers.• Created roadmap for transitioning from Modbus to SNMP facilities monitoring allowing future implementations to be performed and maintained in-house. Significant monitoring gaps closed without increase in budget.• Reduced cost of completing SSAE 16 audit by 60% by consolidating 12 monitoring systems and 100 authentication systems.• Decreasing implementation errors/delays by 70% by developing unified order and implementation tracking system.• Developed quantitative model for space, power and cooling for three different data centers, accounting for differences in technology and fault-tolerance. Show less

Seattle, Wa

Launched and managed a SaaS business for established Microsoft professional services partner. Responsible for P&L, Support, DataCenter spec and buildout, day to day operations and product pricing/planning.• Created world-class SaaS company from scratch in three months.• One of the top three Microsoft telephony hosters in North America.• Led Microsoft’s Engineering effort to test, document and introduce the Lync 2010 Hosting Pack.• On behalf of Microsoft… Show more Launched and managed a SaaS business for established Microsoft professional services partner. Responsible for P&L, Support, DataCenter spec and buildout, day to day operations and product pricing/planning.• Created world-class SaaS company from scratch in three months.• One of the top three Microsoft telephony hosters in North America.• Led Microsoft’s Engineering effort to test, document and introduce the Lync 2010 Hosting Pack.• On behalf of Microsoft, developed processes to deploy and operate multitenant version of Microsoft Lync Server 2010.• Launched first multitenant telephony services based on Microsoft’s Office Communications Server.• Launched first PBX-agnostic Microsoft Exchange unified messaging service.• Brought together Microsoft and Broadsoft to create one-of-a-kind service providing e-mail and voice-mail solutions based on Microsoft Exchange 2007, enabled for full integration with hosted or customer-premise telephony platforms. Previously thought by Microsoft to be impossible. Show less

Greater Atlanta Area

Responsibilities grew rapidly from describing offerings to running all service operations. Helped grow managed hoster from $10M to $50M through three acquisitions. Consolidated six departments. Created ITIL-based processes for financial, change, incident, problem, and service-level management. Reported directly to CEO.Roles / Accomplishments:VP of Service Operations Reports: 80 7/05 – 6/06• Reorganized three tiers of 24x7 customer service for $60M of IT hosting… Show more Responsibilities grew rapidly from describing offerings to running all service operations. Helped grow managed hoster from $10M to $50M through three acquisitions. Consolidated six departments. Created ITIL-based processes for financial, change, incident, problem, and service-level management. Reported directly to CEO.Roles / Accomplishments:VP of Service Operations Reports: 80 7/05 – 6/06• Reorganized three tiers of 24x7 customer service for $60M of IT hosting business. • Managed 80 reports across four geographic locations covering support, internal IS, and a custom dispatch service for a customer managing an ATM network of 3,000 machines.VP of Customer Service Reports: 36 8/04-7/05• Doubled rate of first call-problem resolution in heterogeneous user base with diverse IT needs. • Introduced ITIL-based change management to reduce outages by 50% while increasing change rate by 100%. • Overcame strong organizational prejudice against formal change management process by earning trust of key constituencies.Director of Service Assurance Reports: 8 4/04-8/04• Hired and developed a team of eight Account Managers covering 160 accounts and $27M in annual revenue.• Built ITIL-based incident and problem management system to address at-risk customers. • Achieved 100% customer retention rate through company merger.Product Architect Reports: 0 12/03 – 4/04• Created detailed cost models, descriptions, and pricing for 50 collocation offerings across four newly-acquired data centers. • Updated cost model for over 100 managed hosting offerings. Show less

Bedford, Nh

Set technical direction for mid-market ERP VAR establishing a software-as-a-service business. Architected most successful Great Plains hosted solution in the world.• Reduced development cost and time-to-market for converting traditional applications to SaaS delivery model by 80%.• Invented an ITIL-based release and change management process integrated with sales, marketing, legal, and production operations.• Transformed Microsoft’s CRM 1.0 packaged application into an… Show more Set technical direction for mid-market ERP VAR establishing a software-as-a-service business. Architected most successful Great Plains hosted solution in the world.• Reduced development cost and time-to-market for converting traditional applications to SaaS delivery model by 80%.• Invented an ITIL-based release and change management process integrated with sales, marketing, legal, and production operations.• Transformed Microsoft’s CRM 1.0 packaged application into an internet-based service. Sole SaaS provider to partipate with Hewlett Packard and Cisco in Microsoft’s CRM 1.0 launch campaign.• Built and managed world’s largest Citrix deployment of 25,000 users in nine countries Show less

Norwich, Vt

Remotely-managed, closed-loop scheduling, estimating, and accounting solution for commercial printers. Global customer base. Managed support’s transition from Unix/terminal-based products to Windows clients.

The National Center for Supercomputing Applications (NCSA) is one of five supercomputing centers funded by the National Science Foundation, and the developer of the world's first graphical web browser, NCSA Mosaic. In an effort to court Microsoft's acquisition of the NCSA Mosaic source code, NCSA migrated its end-user computing network from MacOS to Windows. I planned and executed that migration.

Washington D.C. Metro Area

Researched charges of waste and corruption. Represented organization on national TV. Recruited and managed confidential informants. Worked directly with federal departmental inspectors general and congressional staff on investigations. Earned the trust of a network of confidential informants.Organized investigation by the Joint Economic Committee of improper spare parts purchasing. Developed automated search for records of suspicious purchases of hand tools and fasteners within… Show more Researched charges of waste and corruption. Represented organization on national TV. Recruited and managed confidential informants. Worked directly with federal departmental inspectors general and congressional staff on investigations. Earned the trust of a network of confidential informants.Organized investigation by the Joint Economic Committee of improper spare parts purchasing. Developed automated search for records of suspicious purchases of hand tools and fasteners within CDROM-based Federal Supply System records based on pricing patterns within individual Federal Supply Classes. Show less

B.A., Government

Activities and Societies: Developed database of international sales of military equipment upgrades for the Stockholm International Peace.

Master Of Science, Business Administration And Statistics

Activities and Societies: Ran IT operations for the College of Education Statistical Computing Lab. Managed student private data..

Certificate, Healthcare Informatics

Activities and Societies: Led a team of volunteers helping a local healthcare provider choose a replacement for their current electronic.

High School

High School