Gwyneth Herrera, Msw, Asw Email & Phone Number

California, United States

Washington, District Of Columbia, United States

- Assist with intakes and discharges in an inpatient medical setting.- Conduct intake assessments for inpatient surgical, surgery ICU, and medicine ICUpatients.- Facilitate discharge referrals for patients to acute and long term care facilities.- Provide patients with advance directive education, resources on housing and food insecurities, and referrals to other internal departments.- Engage in end of life discussions with patients' families.

Fairfax, Virginia, United States

- Support research efforts in the Social Work Department, including conducting and coordinating data collection and participating in qualitative data analysis for a research study.- Supervise and manage undergraduate students in the Social Work Integrative Research Lab.

Fairfax, Virginia, United States

Assessed and tracked residential university students through Student Health Services who were exposed to COVID in Medicat and internal Excel sheets.

Washington, District Of Columbia, United States

- Assisted with client assessments, interventions, and evaluations for internal cash transfer programs.- Researched and recommended internal policy changes that aligned with trauma-informed care best practices. - Collaborated with community members, the D.C. Guaranteed Income Coalition, and the Georgetown Policy Innovation Lab to produce policy statements and new cash transfer projects.

Leesburg, Virginia, United States

- Led daily group and 1:1 activities for 50 skilled nursing facility patients and 50 long term care residents. - Conducted intake assessments and care plans for the Activities department via paper medical records and MatrixCare.

Fairfax, Virginia, United States

- Managed adults with intellectual and developmental disabilities in a culinary setting.Created individual service plans (ISPs) which aimed to improve social, work, and life skills. Documented progress in monthly and quarterly notes.

Washington Dc-Baltimore Area

- Conducted 1:1 intervention with child diagnosed with Autism Spectrum Disorder in a home environment to reduce problem behaviors and increase functional communication and social skills.- Wrote detailed session notes daily in Rethink in accordance with insurance policies.- Collected and recorded data daily on client’s response to treatment.- Implemented behavior interventions based on applied behavior analysis to improve client’s wellbeing.- Executed crisis intervention plans when necessary, which involve maintaining safety of client and surroundings.- Received close supervision from a Board Certified Behavior Analyst (BCBA) and implemented their feedback immediately.

San Diego, California, United States

- Content creator for email newsletters (e-newsletters) for both the U.S. and Canada sites. I created weekly tailored copy, designs and images. - Led efforts for e-newsletter market research, increased open rate and click rates with A/B testing and other statistical analysis. Relayed findings to coworkers and to other e-newsletter content creators within the company.- I regularly tracked newsletter progress via open rates, click rates, and subscriber rates.- Regularly maintained deals pages with tailored copy and with best practices in SEO kept in mind.- I’ve written articles on phone and internet topics with best practices in SEO kept in mind.- Main tasks for job title included auditing cell phone plans and compiling and simplifying cell phone plan information for the WhistleOut website.- Responsible for training new hires in this role, as well as during work from home period.- Responsible for answering customer service tickets via Zendesk for U.S. and Canada sites.

Gangnam-Gu, Seoul, Korea

Viva Innovation is a South Korea mobile health application startup. - Conducted comparative research on business models.- Translated a mobile health application and associated documents from Korean to English.- Served as the primary English-speaking correspondent at meetings and conventions.

Orange County, California Area

Teacher’s assistant for University Studies 84. My discussion section included 22 incoming freshman international students. - Prepared lessons for each class that included tips and resources for freshman international students in order to prepare them for their time in a university.- Held office hours- Graded writing assignments.

San Francisco Bay Area

- Provided peer students with resources and support in English courses within the Writing Success Project (TRIO student support services program) at City College of San Francisco.- Assisted coordinator of the Writing Success Project with administrative tasks- Conducted peer student workshops- Updated Facebook page- Maintained the Writing Success Project email address which included coordinating with English professors who worked within our program when necessary.

Master'S Degree, Social Work

Bachelor'S Degree, East Asian Studies

Associate'S Degree, Liberal Arts And Sciences, General Studies And Humanities

Activities and Societies: - Officer with Alpha Gamma Sigma-Omega Chapter, an honor society which provides community service.