Gerald Zeder Email and Phone Number
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As a quality assurance management professional, I am known for creating value-added, user-friendly, documented systems. As a certified Quality Auditor, General Electric Black Belt, and Lead Auditor, I have strong project management skills, aligning organizations to a single standard and instituting registered quality systems. Obtaining key stakeholder buy-in is accomplished by incorporating their critical-to-quality characteristics to achieve the best process for the whole group. My experience includes working at the corporate, international, and individual level, communicating with all levels within organizations as a hands-on leader of direct and indirect teams of professionals, engineers, technicians, and inspectors. I have familiarity with many working environments including manufacturing, hospitals, services, and in the office. I have supported Banking, Project Management, Architecture, and Engineering, along with various product lines including the manufacture of million-dollar water treatment equipment, flat sheet membranes, medical device components produced in clean rooms, and automotive part supply.Around home, I am “Mr. Fix-It”, addressing various projects, and help as the Advancement Chair for Boy Scout Troop 618.Please contact me directly to discuss how I can positively impact your organization: 612-227-4678 or g.w.zeder@gmail.com.
Pfannenberg Incorporated
View- Website:
- pfannenbergusa.com
- Employees:
- 68
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Pfannenberg IncorporatedNew York, United States
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Quality ManagerPfannenberg Incorporated May 2021 - PresentLancaster, New York, UsResponsible for product and system quality.
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Process Engineer (Business Consultant, Contractor)Hsbc Aug 2019 - Dec 2020London, GbConsult on projects across Wealth & Personal Banking, with Network, Operations, Digital, International, IT, and Fraud. Leveraged tools and data analysis to improve the customer experience, streamline processes, remove pain points, and deliver financial benefits. Subject Matter Expert on process mapping and process efficiencies. • Developed $1.4M in additional opportunities from reviewed projects. Evaluated multiple years of projects to determine if full benefits were realized. Developed recommendations to further with financial benefits.• Generated $2.2M in efficiency gains and increased revenue retention from recommendations for a faster customer onboarding. Includes accurate measurement and reporting to reduce rework and waste.• Saved $1.5M by streamlined processes for Branch Network Cashier’s Checks, with move to new printer hardware across the Network, and new check stock to remove multiple negotiable audits. -
Quality ManagerWendel Companies 2017 - Dec 2018Williamsville, New York, UsDeveloped the first formal Quality Management Systems for 14 facilities across the US. The firm is one of just a few Architecture, Engineering, and Construction Administration (AEC) firms now registered to ISO 9001:2015. Co-lead for PMO to create metrics and analysis tools for improved business speed and financial success. • Led development of all ISO 9001:2015 systems to compliance in seven months.• Registration Audits with zero nonconformances. Multi-day, multi-site. Seven “Noteworthy” items.• Created quality systems including the Quality Policy, Corrective Action, and Management Review. Wrote Quality Manual and 18 other system documents. • Established tools to understand variances and team performance. Made user-friendly tools for management to see and understand trends. -
Director Performance ImprovementKaleida Health 2015 - 2016Buffalo, Ny, UsOversaw performance improvement team and initiatives for four hospitals and associated clinics. Managed projects and implementations for on-going financial and non-financial benefits (process mapping/streamlining). Worked with site and team leadership to identify and execute opportunities to provide significant changes in processes and performance in patient satisfaction, product quality, throughput, and overall financial performance.• Obtained the $2.2 million project savings goal for 2016 in eight months.• Managed 60 projects with four team members: 2 Sr. PI Project Coordinators, 2 PI Project Coordinators.• Created Project Charter-Tracker for communication and alignment. -
Cost Of Quality (Coq) LeaderGe Oil & Gas 2014 - 2015Global Cost of Quality program development and coordination for the Lufkin division of GE Oil & Gas. Gathered an understanding of full extent of the costs involved, and executed projects to improve bottom line results. Worked closely with business leadership across functions to define and execute the COQ initiatives.• Identified savings of $4.3M through developed global cost of quality program for a new GE acquisition. • 90% of total costs tracked across 17 facilities, itemized into 11 sub-categories (scrap, rework, etc.).• Established the warranty and concession approval processes to capture and trend, costs and causes. • Formed 250 standard defect codes for three processes and 17 sites for continuous improvement projects.
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Global Quality Management System (Qms) LeaderGe Water & Process Technologies 2005 - 2013Boston, Ma, UsSimplified the QMS by standardizing the core processes, migrating to a single Registrar and creating regional certificates. As new facilities were acquired, aligned site-based QMS processes into the singular system. Incorporated the local best practices into the global standard for continuous improvement and acceptance, providing operational excellence.• Aligned ISO Certificates regionally from 24 to six; realized an 11% cost savings with move to one Registrar.• Streamlined the global QMS core processes, including corrective action, document control, and auditing.• Organized system implementations through defined changes, tools, training, and supporting documents. • Integrated 63 global sites into the corporate QMS to align and lean out waste.• Merged 50 different Corrective Action and Complaint Systems into one; improved buy-in and acceptance. -
Six Sigma Black Belt - Quality SystemsGe Water & Process Technologies 2003 - 2005Boston, Ma, UsManaged major projects and mentored Green Belts through the Define-Measure-Analyze-Improve-Control (DMAIC) project process. Oversaw the company’s quality systems.• Realized $1.5M savings as Lean Project Manager to relocate facility from Washington State to Minnesota. • Supervised 10 non-traditional Green Belt Six-Sigma projects and mentored Green Belts through DMAIC.• Taught multiple sections of the GE Six-Sigma curriculum.• Directed the multi-site quality systems. Established a “Best Practice” corporate management review.
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Corporate Quality AssuranceGe Water & Process Technologies 2002 - 2003Trevose, Pa, UsFormerly GE Osmonics.(1400 people) Manage ISO 9001 compliance for 8 sites. Drive 3 sites without formal quality systems to ISO registration. Achieved ISO 9001 registration within six months for a 225 employee manufacturing facility. Won GE Water’s “Customer Performance Award” for registration and plant improvements due to improved customer on-time performance. Obtained a separate registration for a small multi-site in six months. Responsible for coordinating a customer audit that lead to $3M in sales. -
Quality Assurance ManagerGe Water & Process Technologies 2000 - 2002Trevose, Pa, UsFormerly GE Osmonics.(600 people) Responsible for the ISO 9001 systems and all product quality activities for three manufacturing plants and corporate services. Turned around company from brink of losing certification when I was hired to showing “best practices”. Supervised nine, including quality assurance engineers and technicians.
Gerald Zeder Skills
Gerald Zeder Education Details
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University At BuffaloIndustrial Engineering - Quality Systems -
University At BuffaloIndustrial Engineering
Frequently Asked Questions about Gerald Zeder
What company does Gerald Zeder work for?
Gerald Zeder works for Pfannenberg Incorporated
What is Gerald Zeder's role at the current company?
Gerald Zeder's current role is Certified Quality Professional ♦ Value-Added Project Management ♦ Change Agent ♦ Helping Organizations Run Efficiently.
What is Gerald Zeder's email address?
Gerald Zeder's email address is g.****@****ail.com
What is Gerald Zeder's direct phone number?
Gerald Zeder's direct phone number is +161222*****
What schools did Gerald Zeder attend?
Gerald Zeder attended University At Buffalo, University At Buffalo.
What are some of Gerald Zeder's interests?
Gerald Zeder has interest in Home Repair, Music, Traveling, Focus Group.
What skills is Gerald Zeder known for?
Gerald Zeder has skills like Quality System, Project Management, Quality Management, Black Belt, Continuous Improvement, Six Sigma, Dmaic, Manufacturing, Process Improvement, Root Cause Analysis, Iso 9000, Cross Functional Team Leadership.
Who are Gerald Zeder's colleagues?
Gerald Zeder's colleagues are William Baron, Brian S., Jennifer Bialasik, Paul Smith, Kylee Bennett, Connor Maggiore, Joseph Seiser.
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