Harlem C. Email & Phone Number

• Maintained communication between our team and different partners by engaging in communication and planning career development events for students.
• Built cohort of approximately 200 individuals and maintained strong relationships between all users.
• Managed incoming interns by assigning reoccurring tasks and additional responsibilities as needed.

Boston, Massachusetts, United States

• Commenced management of an existing cohort of 80+ individuals and retained interest using varying approached.
• Utilized Salesforce to manage caseload by using a list view of account and a variety of reports to present timeliness and impact.

Cambridge, Massachusetts, United States

• Organized hundreds of client files by name and documents that they contained, keeping in mind the purpose of the documents.
• Maintained a client caseload of 100+ and kept into account the status of their case and update cadence.

Boston, Massachusetts, United States

• Created documents to be sent out to staff, which included responsibilities and work schedules.
• Located books for our patrons through either our library or one of our partner libraries all throughout campus.
• Modernized the system that we used for everyday bookkeeping and updated the books that we had in our system.

Boston, Massachusetts, United States

• Facilitated conversation between a group of around 10 students which allowed them to better communicate with each other.
• Lead a values activity requiring students to think critically and question what they truly value, then made 5 groups of 20 students where they shared their thoughts on the activity

Boston, Massachusetts, United States

• Participated in weekly cohort for idea exchange and professional development.
• Collaborated with class instructor to discuss topics and develop appropriate lesson plans.
• Met individually with students to answer questions and support the transition to BU.

Houston, Texas, United States

• Communicated between the 15- 25 employees and 100’s of customers on a daily basis to ensure there is a stable chain of communication
• Learned the POS system in a quick manner and was designated as the one to teach new employees the system.
• Handled transactions between 100's of customers on a daily basis and ensured they received accurate change.

Bachelor Of Arts - Ba, Political Science And Government

Activities and Societies: Mock Mediation The Dream Program

High School Diploma, 3.89

Activities and Societies: Policy Debate Club