Heather Degroot Email & Phone Number

Brea, Ca

- Attended ViewSonic's "Expert Academy" at their headquarters in Brea, CA to become Expert Certified.- Traveled to school districts as an Authorized Trainer for ViewSonic - conducted three levels of training on interactive flat panels and the MyViewBoard software which depended on needs of each group.

Oshkosh, Wisconsin, United States

- Maximize student achievement and teacher effectiveness by providing individualized and strategic training and support in utilizing digital tools and instructional best practices.- Conduct faculty surveys to assess technology integration knowledge and skill levels and facilitate tailored professional development and coaching solutions for identified classroom needs.- Establish positive and trusted relationships to strengthen school and district culture of collaboration, increasing teacher satisfaction and improving innovative practice.- Train, support and serve as admin for Canvas LMS. Mentor team members throughout all stages of usage leading to team-wide improvement in educational knowledge and skills. Also support specific systems integrations to enhance creativity and usage.- Partner with district data developer and information technology department to problem solve integration with student information systems and enrollments within Canvas among other educational technologies.- Serve as a member of a district team that reviews technology options and makes recommendations to district leaders and the school board.

Appleton, Wisconsin

- Established trust across national retail accounts and boosted sales by prioritizing customer satisfaction and embracing a customer-first mentality.- Trained and mentored retail sales associates on best practices for sales as well as specific AT&T product knowledge to help them guide the customer to the best mobile solution for their indvidualized needs.- Enhanced sales process by developing customized training & job aids based on product, promotion & retailer-specific needs.- Achieved 116% attainment for 2016 sales goals. Earned the AT&T Summit award ranking in top 10% of company for this achievement.- Leveraged exceptional written and verbal communication skills and troubleshooted effectively to provide top-notch call support for sellers in my territory.- Collaborated to understand business drivers and deliver exceptional customer service while thoughtfully considering customer needs to design best solutions to increase sales and customer satisfaction.

Fond Du Lac, Wi

- Provided and supported teachers at all knowledge levels in utilizing various technology tools.- Learning Management administration and training to district stakeholders.- Maximize student achievement and teacher effectiveness by providing individualized and strategic training and support in utilizing digital tools and instructional best practices.

Fond Du Lac, Wi

- Created dynamic presentations and engaging lessons for a wide variety of learners to spark curiosity and develop critical thinking.- Worked with a group of teachers to redesign curriculum and assessments to be standards based for our science courses.- Collaborated and participated in the successful launch of a 1:1 Chromebook program, making our district a model for others to follow. My classroom was visited by many districts to observe and learn about what this looked like in a high school science classroom.

Fond Du Lac, Wi

Served as a coach and mentor in a variety of sports over the course of my time in education, including JV and Varsity Girls' Tennis, Middle school basketball and Varsity Girls' Soccer.