Advanced Control and Intelligent Systems (ACIS) Lab

Led a team of 10 store associates by delegating tasks efficiently and ensuring successful completion of responsibilities.Coordinated daily activities and operations at the store, ensuring seamless execution of all tasks and exceeding customer expectations.Provided exceptional customer service by responding promptly to inquiries, resolving issues in a professional manner, and fostering positive interactions.Maintained strong communication with head office and collaborated with a team of 14 during the inventory process.Managed accounting and cash flow for a team of 4 cashiers, ensuring accurate and complete financial records and maintaining a balanced cash position.

Provides expert mechanical design and 3D printing services, delivering high-quality and innovative solutions to diverse clients.Achieved a 50% revenue growth and 20% increase in customer acquisition in the third 6-month period, thanks to effective sales strategies and improved marketing efforts.Expanded the network of 3D printing suppliers, resulting in a wider range of products and materials offered and reducing waiting times to enhance customer satisfaction.Conducted comprehensive competitive analysis, identifying key differentiators and areas for improvement.Secured new customer contracts through effective communication and a thorough understanding of customer needs, demonstrating strong negotiation skills and the ability to build positive relationships with potential clients.Established a network of partnerships and collaborations, resulting in business growth and an increased reach to target audiences, heightening brand recognition and strengthening the business's position in the market.Conducted a SWOT analysis, leading to the implementation of a new business strategy that boosted efficiency by 25%.

Coordinated cross-functional technical, design, and marketing teams to ensure smooth collaboration and timely project delivery.Organized tasks on Jira board by creating detailed Epics and User Stories, streamlining project management and monitoring progress.Led the app Marketplace section within Scrum framework, ensuring timely delivery of high-quality products and features.Drove growth by developing Network Effect and increasing sales revenue by 15% through innovative marketing strategies.Introduced Gahvare as a seller and created a sales plan to boost customer engagement and drive revenue.Improved store user experience by developing new features and increasing conversion rate by 3%.Facilitated Refinement sessions, participated in Planning and Demo sprint sessions, and drove continuous improvement of the product development process.Oversaw the testing process of new versions before release, ensuring high product quality and user satisfaction.Developed a comprehensive product roadmap by aligning business objectives with technical development priorities.

Spearheaded business development initiatives to launch new products, resulting in expanded market share and increased profitability.Conducted thorough market research to determine optimal pricing strategies for products, contributing to revenue growth.Developed comprehensive business plans that incorporated market analysis, competition evaluation, and sales forecasting, demonstrating a strong ability to analyze and plan for business success.Oversaw benchmarking analysis to stay ahead of the competition, implemented best practices, and achieved a 5% increase in efficiency.

Served as the technical supervisor, overseeing technical operations and ensuring the efficient and effective functioning of the company.Communicated project progress to the CEO and provided comprehensive updates, demonstrating strong organizational and communication skills.Designed and executed both conceptual and detailed plans for the Sina surgeon robot bed.Implemented improvements to the Cameraman Surgical Assistant, including redesign and assembly.Utilized 3D printing technology to manufacture parts for various projects.