Hadya Mansour Email & Phone Number
@rmgs.co
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Who is Hadya Mansour? Overview
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Hadya Mansour is listed as Service Delivery Manager at FlairsTech, a company with 1031 employees, based in Contact Info, United States, United States. AeroLeads shows a work email signal at rmgs.co and a matched LinkedIn profile for Hadya Mansour.
Hadya Mansour previously worked as Technical Operations Manager at Flairstech and Senior Technical Support Specialist (Outsourced Contractor to Upland Software) at Flairstech. Hadya Mansour holds Master Of Business Administration - Mba, Business Administration And Management, General from Eslsca University.
Email format at FlairsTech
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AeroLeads found 1 current-domain work email signal for Hadya Mansour. Compare company email patterns before reaching out.
About Hadya Mansour
Hadya Mansour is a Service Delivery Manager at FlairsTech. She possess expertise in research, problem solving, active learning, technical project leadership, resource efficiency. Colleagues describe her as "Simply, she is one of the most dedicated person I worked with. An impressive learning curve, very smart, and know how to get the job done Perfectly and our clients knows her my name. I love working with her and will always do, and I definitely recommend her as she is a win for any organization and we are lucky to have her. " and "I managed Hadya directly during her employment with Aria systems, Hadya was a member of the Technical Support team responsible for providing clients with technical assistance, troubleshoot and resolve their ERP, EDI system issues, Hadya has proven herself to be a highly smart, dedicated and productive team member and top performer, the most distinguishing aspect of Hadya's performance was an outstanding sense of self decipline and self monitoring, i can fairly say that she is one of the easiest team members i managed during my career as she requires little to no supervision and at the same time she always deliver on time and with the desired quality, it is because of that that i expanded her scope to make best use of her skills and abilities, Hadya also was responsible for coordinating software implementation projects, conducting training and giving consultation to Aria clients, she was also performing business needs analysis to writing software entities and features documents and following up on custom programming projects from initiation to delivery, and last but not least she did a great job with EDI compliance testing and got Aria to earn preapproval certifications with several EDI Trading partners, it is with my pleasure to recommend Hadya to any company she may wish to join and demonstrate my availability for any queries in regards to her employment with Aria systems Inc."
Listed skills include Research, Problem Solving, Active Learning, Technical Project Leadership, and 1 others.
Hadya Mansour's current company
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Hadya Mansour work experience
A career timeline built from the work history available for this profile.
Technical Operations Manager
Current
Senior Technical Support Specialist (Outsourced Contractor To Upland Software)
* Provided customer support with a CSAT of 99%.* Acted as an escalation point for junior support staff.* Resolved different types of customer issues (Application, data- SQL, Powershell, VB, RestAPI)* Assisted customers with their upgrades or implementations based on their different requirements. (Windows Server, IIS, SQL, and Active Directory.)
Technical Support Team Lead
* Managed multiple technical support teams with an average CSAT score of 97%.* Set KPIs and assessed team members accordingly.* Provided initial onboarding and customized training plans to fit each team members’ needs based on their skill set, performance and job requirements.* Assisted team members with troubleshooting technical issues. (SQL, HTML, CSS.
Consultant/Project Manager
* Wrote functional and non-functional requirements, specifications and use cases for software customizations.* Coordinated between different stakeholders to ensure customization and implementation projects are delivered on time..* Prepared training materials and trained both customers and new support agents.
Technical Support Specialist
Provided customer support with a CSAT of 85% (ERP/EDI).
Social Media Specialist
* Helped create and implement social media strategies.* Translated and transcribed videos and articles for clients in various fields.* Generated various periodical reports to be sent to clients.
Colleagues at FlairsTech
Other employees you can reach at flairstech.com. View company contacts for 1031 employees →
Salma Osama
Colleague at Flairstech
Cairo, Cairo, Egypt, Egypt
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Jan Youssef
Colleague at Flairstech
Cairo, Egypt, Egypt
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David Onsy
Colleague at Flairstech
Egypt, Egypt
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Abdo Elknawy
Colleague at Flairstech
Cairo, Cairo, Egypt, Egypt
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Toka Ghareeb
Colleague at Flairstech
Cairo, Egypt, Egypt
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MW
Moheb Wessa
Colleague at Flairstech
Cairo, Egypt, Egypt
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Samer Hossam
Colleague at Flairstech
Qesm El Nozha, Cairo, Egypt, Egypt
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Manal Mohamed
Colleague at Flairstech
Egypt, Egypt
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Hajer Moustafa
Colleague at Flairstech
Cairo, Cairo, Egypt, Egypt
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SF
Shady Fors
Colleague at Flairstech
Egypt, Egypt
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Hadya Mansour education
Master Of Business Administration - Mba, Business Administration And Management, General
Bachelor Of Science (B.S.), Computer Science
Frequently asked questions about Hadya Mansour
Quick answers generated from the profile data available on this page.
What company does Hadya Mansour work for?
Hadya Mansour works for FlairsTech.
What is Hadya Mansour's role at FlairsTech?
Hadya Mansour is listed as Service Delivery Manager at FlairsTech.
What is Hadya Mansour's email address?
AeroLeads has found 1 work email signal at @rmgs.co for Hadya Mansour at FlairsTech.
Where is Hadya Mansour based?
Hadya Mansour is based in Contact Info, United States, United States while working with FlairsTech.
What companies has Hadya Mansour worked for?
Hadya Mansour has worked for Flairstech, Aria Systems Inc, and The Factory.
Who are Hadya Mansour's colleagues at FlairsTech?
Hadya Mansour's colleagues at FlairsTech include Salma Osama, Jan Youssef, David Onsy, Abdo Elknawy, and Toka Ghareeb.
How can I contact Hadya Mansour?
You can use AeroLeads to view verified contact signals for Hadya Mansour at FlairsTech, including work email, phone, and LinkedIn data when available.
What schools did Hadya Mansour attend?
Hadya Mansour holds Master Of Business Administration - Mba, Business Administration And Management, General from Eslsca University.
What skills is Hadya Mansour known for?
Hadya Mansour is listed with skills including Research, Problem Solving, Active Learning, Technical Project Leadership, and Resource Efficiency.
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