Develop product knowledge by keeping up to date with service and product offerings as made available by Etisalat Sales of Etisalat products and services in the Store Providing product and service information to the customers Proactively demonstrate services to customer ensuring their satisfaction that reflect in NPS, aiming for high scores Sell products and services to customers according to customer needs Ensure process, guidelines & policies adherence in all transactions Use range of tools and techniques available to structure and manage different types of customers and close sales (internet, marketing material, interactive areas and tools) Ensure Retail Customer Journey is implemented as per the directions Follow. Collect payments from customers in a secure and orderly manner Respond to customer enquiries & follow the process in getting the information from Retail knowledge source Assist subscribers in maintaining and updating customer accounts Adhere to Etisalat standards in all activities and tasks (Great Service, Great Sales, Great Standards and Great People) Manage inventory at point of sale, ensuring secure storage and assisting in reconciliations Handle and count cash and other payments, responsible for reconciling payments against system records daily Collect and verify required documentation, such as National ID, forms and receipts as per NTRA regulations Follow NTRA and Etisalat by e& guidelines and showing the full adherence of process and procedures. Assume responsibility for tasks delegated by Store Manager or Duty Manager

Responsible for tracking and reporting on the latest news and updates from directors, writers, and artists. Specialized in crafting engaging headlines and articles, delivering timely and accurate coverage of the entertainment industry. Developed strong research and interviewing skills while maintaining a deep understanding of artistic trends and public interests.