Supporting healthcare facilities to understand their needs, identify the best approach and support changes including process and sourcing to convert to the 'single use' system for human waste disposal.

My current role dedicated to building both existing and new international business partners in order to drive overseas sales growth.This involves the following experience and characteristics:- Strong interpersonal communication skills- Strong planning skills- Self-motivated, independent and driven- A good understanding of Haigh products and ability to identify associated opportunities- Fully capable in the use of relevant Processes and Systems e.g. IT and Marketing- Ensuring Haigh partner companies are trained both on Product Sales and Product Support- Working closely with the Senior Executive Team- Ensuring Haigh are aware of and support the local requirements of Haigh partner companies- Identification and development of new opportunities and partners- Extensive international travelling (approx. twice per month)- Regular reporting of plans and progress to the Managing Director

In this role I was personally responsible for a number of key successes, including:1.Managing a Service Department of 11 staff members - providing parts, technical product and customer support.2.Managing a team of Service Engineers across the UK who repair and maintain equipment supplied to Haigh customers.3.Planning and visiting customers worldwide providing sales training and technical support. 4.Communicating with key personnel in existing and new business relationships to enable them to seek further sales and business opportunities and to overcome language barriers in the process.5.Training hospital engineers throughout the UK to maintain service and repair Haigh macerators.6.Developing and setup of IT systems to achieve efficiency and effective working.7.Having a good understanding of all maceration type products 8.Achieving budget targets..9.Delivering good customer service.Also completed the following:NVQ Level 4 Management 100/5301/3 L103 1598 Development & implement operational plans for your area of responsibility. K103 1592 Encourage innovation in your area of responsibility. R103 1599 Develop productive working relationships with colleagues and stakeholders K103 1589 Ensure health and safety requirements are met in your area of responsibility A103 1600 Manage business processes M103 1593 Plan change T103 1594 Implement change J103 1597 Manage a projectNEBS Management Introductory Award at Certificate Level