Managed incoming calls and directed them to the appropriate personnel.Scheduled follow up visits for patients according to their treatment plan requirements.Contacted insurance companies to verify patient eligibility and coverage.Preformed general administrative duties such as filing, scanning documents, entering data into computer systems, and faxing forms.Prepared correspondence between doctors and other professionals concerning patient care.Performed… Show more Managed incoming calls and directed them to the appropriate personnel.Scheduled follow up visits for patients according to their treatment plan requirements.Contacted insurance companies to verify patient eligibility and coverage.Preformed general administrative duties such as filing, scanning documents, entering data into computer systems, and faxing forms.Prepared correspondence between doctors and other professionals concerning patient care.Performed bookkeeping duties, such as credits, and collections, preparing and sending financial statements and bills and keeping financial records.Received and processed payments for services rendered, including cash and credit transactions.Trained new employees on office protocol and policies regarding patient care, billing procedures and appointment scheduling.Ensured compliance with OSHA safety regulations in the workplace.Resolved conflicts through effective communication and problem-solving skills.Maintained a clean and organized reception area to ensure a professional environment for patients. Show less

Greeted customers and visitors in a friendly and professional manner.Answered incoming calls promptly and professionally while managing multiple lines at once.Evaluated daily schedules, accommodating patient flow and minimizing missed appointments.Assisted with completion of forms or sign-in procedures.Organized files, records, and documents according to established procedures.Processed payments for services rendered accurately and efficiently.Reconciled cash drawer on a… Show more Greeted customers and visitors in a friendly and professional manner.Answered incoming calls promptly and professionally while managing multiple lines at once.Evaluated daily schedules, accommodating patient flow and minimizing missed appointments.Assisted with completion of forms or sign-in procedures.Organized files, records, and documents according to established procedures.Processed payments for services rendered accurately and efficiently.Reconciled cash drawer on a daily basis ensuring accuracy in transactions.Performed accurate and timely daily shipping operations including receiving, packing, labeling, and shipping of packages.Created spreadsheets to track customer orders or account updates accurately.Performed various clerical and administrative functions, such as ordering, and maintaining inventory of supplies.Helped with the preparation of documents for meetings, conferences and other events as needed. Show less

Greeted guests in a professional and friendly manner.Assisted guests with check-in and check-out procedures.Answered questions in person and by phone or email regarding services, rooms and hotel amenities.Scheduled pickups or deliveries for guests with courier service.Processed payments for hotel services including cash, credit cards and other forms of payment.Performed daily audits of the cash drawer to maintain accuracy of funds on hand.Utilized computer software… Show more Greeted guests in a professional and friendly manner.Assisted guests with check-in and check-out procedures.Answered questions in person and by phone or email regarding services, rooms and hotel amenities.Scheduled pickups or deliveries for guests with courier service.Processed payments for hotel services including cash, credit cards and other forms of payment.Performed daily audits of the cash drawer to maintain accuracy of funds on hand.Utilized computer software programs such as Microsoft Office Suite and Hotel Management Systems to assign rooms and generate rooming, housekeeping and maintenance lists.Handled customer complaints with patience and understanding while striving to ensure satisfaction.Assisted in maintaining cleanliness of lobby, front entrance and surrounding areas.Monitored security cameras throughout the lobby area to ensure guest safety. Show less