Hailey K. Bennett Email & Phone Number

Berkeley, California, United States

Berkeley, Ca

Due to Covid19, I was officially laid off from my most recent position as the Operations Manager of the Cafe at Lawrence Berkeley National Lab. I planned, and executed retail menus and cafe promotions. I worked directly with the catering director to locate and develop new clientele relationships for any potential catering business, on and off campus. I hired and trained all new associates. I was responsible for meeting the pricing structure for the unit, as well as meeting and beating the revenue budget, catering food budget, and the labor budget, while being able to explain any and all variances

Walnut Creek, Ca

Throughout my career as a Food & Hospitality Specialist at Fleming’s Prime Steakhouse & Wine Bar, I oversee food service activities to provide outstanding dining experiences for customers while ensuring adherence to budgetary guidelines and health regulations. Additionally, I participate in wine education seminars, handle food and beverage sales, and collaborate with the team to maximize guest satisfaction. The following are highlights of my contributions to Fleming’s Prime Steakhouse & Wine Bar;☛ Established professional relationships through continuous interaction with guests and built positive rapport with clientele in order to promote repeat business.☛ Consulted with guests to determine objectives and requirements for events and provided guidance to employees to ensure quality guest services for banquets, conferences, meetings, and catered events.

Walnut Creek, Ca

I worked as an Assistant Portfolio Manager at Hall Equities Group where I played a key role in the implementation of accounting systems for new properties, coordinated the installations of property software, and training of new hires. I provided support for managing 15 properties across California, Washington, Kansas, and Oklahoma. I oversaw all aspects of procurement function and expense management activities. The following are highlights of my contributions to Hall Equities Group;☛ Processed deposit statements, managed month- and year-end close process, and supported the development of curriculum and itinerary for internal team building meetings and training sessions.☛ Ensured compliance with budget and spending thresholds and enhanced accuracy of financial reports and other financial metrics. ☛ Developed and implemented new policies and procedures for on-site staff, monitored team’ performance, and suggested plans to increase overall performance.

Throughout my career as an Executive Administrator to CEO / Office Manager where I held responsibility for maintaining files and updating records, making domestic and international travel arrangements, conducting research, assisting with project management and handling correspondence.It is worth mentioning that I planned and coordinated holiday and retirement parties and management meetings, managed executive calendar, maintained busy schedules, and provided logistical support for meetings.The following are highlights of my contributions to Hall Equities Group;☛ Orchestrated office buildout for expansion, administered account payable and account receivable, and performed reconciliations of the corporate AMEX.☛ Ensured time efficient and cost effective administrative processes by preparing forms, standardizing work, and leading process improvement initiatives.☛Streamlined the information flow, administered meeting logistics, maintained schedules and calendars, and processed invoices.

Oakland, Ca

As an Account Executive with East Bay Restaurant Supply, I interacted with existing and potential clients and sold company’s products and services within the assigned territory. I supported the initial set-up and launch initiatives of new restaurants and worked in close collaboration with the team.The following are highlights of my contributions to East Bay Restaurant Supply;☛ Augmented sales revenue through developing and delivering sales presentations for prospective clients and using effective prospective techniques.☛ Increased customer satisfaction and generated repeat business through delivering best-in-class customer service and proactively resolving customer complaints.☛ Built and cultivated productive relationships customers and staff through maintaining effective communication.

Walnut Creek, Ca

I was employed with Safeco Insurance from October 2000, which was bought by Liberty Mutual insurance in 2009.The following are highlights of my contributions to Liberty Mutual (Formerly Safeco Insurance);☛ Collaborated with policy holders, claimants, and service providers and administered claim settlement process.☛ Conducted investigations, performed detailed evaluations of coverage, liability, and damages, and processed minor injury claims stemming from motor vehicle accidents.☛ Created and maintained accurate claim procedures and established long-term customer relationships through providing prompt and courteous service.☛ Facilitated staff recruitment process and provided effective training to employees on claim processing, customer service techniques, and industry development.☛ Documented all customer interactions using appropriate computer systems with strict adherence to confidentiality agreements, policies, and procedures.

Concord, Ca

Bachelor Of Science - Bs, Business Administration And Management, General

Associate Of Arts - Aa, Business Administration And Management, General