•Analyzed and completed an average of 100 approvals per week on Loan Services Requests such as payment reallocations and title release request •Generated and approved outgoing customer correspondence, including, but not limited to, letters confirming payoffs, account balances, credit reporting •Received a high volume of inbound customer calls and processed communication with outside vendors •Accountable for compliance to policy, procedures as well as legal, state, and federal regulatory requirements

•Exceeded weekly leasing goals by consulting, pre-qualifying, and following up with prospective tenants; processed and verified eligible applicants an average of eight applications per week•Performed administrative duties such as rent collection, communicating with tenants, maintaining property, and administering lease closings utilizing Bluemoon. •Conducted weekly reports and monthly marketing statistics for ten locations to complete a market analysis